6mo ago
Probably the worst experience I've ever had with any Subscription Service Company. 30 days returned policy or satisfaction guarantee. But then they ship as of the date of your original order. And in my case 3 days earlier than that. The only problem is I only got the product two weeks ago. My family hates the product but I'm unable to return it because they've already shipped the new product. This then voids the 30-day return policy. Thus I am stuck with all this product that nobody in my family will use and I am the only one who actually like the taste of the product but haven't seen any type of benefit. This is a predatory company and a predatory subscription service. I would 100% stay away, even it's the product was good. No notification on a reship, shipping before they're supposed to and agreed upon. And should be 2 weeks after I received the product there And should be 2 weeks after I received the product there by there by voiding their 30-day satisfaction guaranteed return policy. The customer service was absolutely awful, the only thing they offered to do is give me 50% off on one of the orders. They did eventually after multiple emails give me 50% off the original order. But I ordered two different types of products and they did not do anything to resolve the issues on the other product even though the same situation occurred. I ordered adult and kids. STAY AWAY
