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Fresh Sends

4.4 • 61 Reviews

Fresh Sends operates a flower delivery service that guarantees fresh floral arrangements.

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Fresh Sends Reviews

Best of Thingtesting4.4

Fresh Sends earns mixed-to-positive reviews: the brand delights with stylish packaging, photogenic arrangements, and often fresh, long-lasting blooms, but inconsistent flower quality and occasional delivery mishaps undermine trust. Reviews praise quick, empathetic customer service and easy ordering, while noting limits like color choice constraints and bouquets that can arrive wilted or smaller than expected.

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Reviews and Posts

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  • 3mo ago

    4/5 stars for the customer service. Missing a star because the order showed up slightly brown. And I was not able to choose the color roses I wanted for the order. I enjoyed when I, personally, received a Fresh Sends box. I love the packaging and it was fun to open. I sent Fresh Sends to a friend as a congratulations and when she sent a thank you photo, I was slightly mortified by some of the sad roses. She was happy to receive and loves them, never mentioned the slightly brown ones. I reached out to customer service, I could reply directly to the sent email notification which was SO NICE, as often times you need to start a whole new thread. Lily was quick to solve the issues and resent roses in 2 days. She even noted I wanted a different color than white. It is so rare to come across a brand that holds themselves to a high standard and responds quickly with a solution. Because of this, I would order again.

    Verified purchase

  • 9mo ago

    I am obsessed with Fresh Sends and I love how easy they are to order for friends' birthdays, graduations, and as a super cute pick me up! I've even ordered them as a gift from me to me before because they come paclaged super beautifully and just brighten up any room! I have usually ordered the regularSend and I like how the selection changes every week, it makes it even more fun and exciting. Great quality blooms and I like how creative the designs and arrangements are!

  • 1y ago

    I ordered the tulip bouquet as a "thank you" gift for my mom and they were stunning! Ordering flowers online can be a little nerve-wracking—you never know if the stems will actually be fresh or if they'll stay protected throughout the shipping process, but these definitely survived and thrived! The packaging was extremely thoughtful AND durable and my mom loved the unboxing experience. These will definitely brighten anyones day :)

    Verified purchase

  • 1y ago

    I was sent a bouquet from Fresh Sends as a gift from my workplace, and while the first one arrived a little crunchy — customer service was both speedy and kind in sending me an entirely new one. The blooms this time were vibrant and lasted over a week with routine water changes. I loved the packaging as well, the whole experience end-to-end was lovely ❤️

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Alternatives

What is Fresh Sends?

Fresh Sends operates a flower delivery service that guarantees fresh floral arrangements.

In their own words

We're setting out to freshen up the cookie cutter gifting industry. Fresh Sends is on a mission to help people feel seen, known and loved through modern gifting.