Fresh Sends operates a flower delivery service that guarantees fresh floral arrangements.

We're setting out to freshen up the cookie cutter gifting industry. Fresh Sends is on a mission to help people feel seen, known and loved through modern gifting.

Ty Hiss

Jesse Hiss

Kearby Tinsley

Plants & Flowers

Fresh Sends is a beloved flower delivery service known for its superb customer service, quick shipping, and unique packaging. However, some customers reported issues with flower quality and delivery reliability.

Fresh Sends

regular

Full Bouquet

Mini Bouquet

Home

Hey there! Oh no, so sorry to hear your flowers arrived not looking their best. If you shoot hello@freshsends.com an email with your order number, we would be happy to walk you through steps to make it right.

We're looking forward to helping with this!

Hey Ben! Oh no, sorry to hear about your disappointing experience. Our order + shipping confirmation emails should keep you updated on all movements of your gift, will you shoot us an email to hello@freshsends.com so we can look into if there was an issue with your confirmation emails? We would love to make it right for you!

Hey Dayton, so sorry to hear that your most recent experience with us was disappointing! We hate when flowers arrive in poor condition and want to ensure we understand why and offer different options to make it right for you. Make sure to reach out to us at hello@freshsends.com if you haven't already so we can take care of you! 

We really appreciate your time to write this review, we are always looking to improve!

The most gorgeous flowers to send to yourself and to friends! I have sent to friends all over the US and have had great experiences. The flowers come fresh, in the cutest packaging. Every bouquet I have ordered for myself have lasted well over three weeks.

I really can not recommend this brand more. the attention to detail is insane, they really make receiving flowers an entire experience. As a marketing student, this is definitely one of my favorite ways brands and people can make such amazing connections and experiences with each other. the way you can personalize most of the details is amazing, and the whole theme of the company is incredible, not to mention how wonderful their team is! I highly recommend!

Absolutely love the branding and packaging! A cute alternative to more traditional flower deliveries. 

The concept has made its way overseas, and it’s such an adorable gift to give. it’s also more discreet than other services available for flower and gift delivery, as it is not as popular over here (Saudi) but has gained some buzz. Love it! 

Used this service to send my friend condolence flowers. It is definitely great for the price point! Also cute that they send you a weekly email of nice sentiments from other costumers (this is anonymous). 

My girlfriend ordered a box for me and it never came! When we emailed the email address on the website they said the window has passed and they couldn't help us. But they never sent us any notifications that there was an issue with the order. If they had an issue why didn't they let us know? I think to avoid the two-day refund window. Was expecting a nice valentines day surprise but left feeling very unhappy. 

I’ve ordered from here before and had a very positive experience. I just went to buy flowers from here again, and this time was disappointing. I got the regular size graduate send. The flowers were wilted and damaged. The bouquet was extremely small, way smaller than the first time I ordered a regular from here. The packaging is adorable, but I couldn’t help but be upset due to the appearance of the flowers. It was not worth $100+.

Love how I can send flowers from a distance! And it’s a cheaper option. I got the peonies for my mom and they arrived beautifully and I loved the packaging 

Had these delivered to my sister. I really liked the selection on the site and had no issues with delivery. 

Nothing! I’ll only use Fresh Sends from now on!

The best floral delivery!!! The flowers are BEAUTIFUL & the selection of cards & wrapping paper makes it such a thoughtful gift. They were delivered timely and in great condition.

I've send and received Fresh Sends and it's hands down my current favorite flower delivery service. Unboxing one of these packages is just the best feeling! The bouquet is gorgeous and the packaging feels fresh and modern!

the cute newspaper that comes with a journalling aspect was wet from the flowers. not sure how they would remedy and keep with minimal sustainable packaging but it was kind of too wet to use

adorable packaging with cute & full blooms. came with a sweet card. makes for a great gift or to brighten someones day

Better training for their customer service representatives. If a customer is providing visual evidence of a problem with the product, we don’t want to hear why we are “wrong”, we want the problem rectified. 

Their pictures and marketing is great, but the freshness of the flowers is nothing in comparison to what is shown on the website.

I sent pictures and zoomed into the browning on the pink roses. I also sent a photo with the brown areas circled. After reviewing the photos, they said that the flowers passed their quality check and proceeded to gaslight me and say that the browning was on the outer ridges and could be picked off, when it was clearly in the center of the bud. They offered a 15 percent coupon off for the next purchase, but their shipping alone is more expensive than the discount that you would get from applying that coupon.

The packaging is great, but you can find fresher flowers locally. Definitely not worth 100 dollars which is the cheapest package you can get including shipping. 

Pros:
- Good customer service
- Aesthetic branding 
- Nice unboxing experience 
- Fast shipping time 
- Complimentary customizable card to write your own message 
- Instagram-worthy
- Well-curated bouquet
- Functional website that’s easy to navigate 
- Good gift 
Cons:
- $25 extra for shipping, so total came to around $90 — expensive for what you’re getting

Got this for my best friend and her boyfriend’s anniversary. When I placed the order, I made a mistake with the delivery address and contacted them for customer support. They were super helpful and changed the address based on what I told them. It arrived and the unboxing was a lovely experience. The flower bouquet itself was beautiful as well. My friend was super appreciative. Overall was a good gift but I don’t think I would use this service again, as it is too expensive for what you’re getting — shipping was $25 extra!

Got these sent as a gift and the flowers lasted for a good week plus. The packaging felt trendy and fresh. I'd definitely use Fresh Sends myself in the future too!

Received these as a gift from my sister and I just think they are so so beautiful! I love the idea of a seasonal & thoughtfully curated bundle of flowers as a gift or something to treat yourself with! Not to mention the packaging and unboxing experience is pretty sweet! Would definitely recommend as an alternative to your usual flower delivery bouquets that tend to look a bit tired! 


The minute they released the Mini Send, I got one for my girlfriend. It came out so beautiful, and she loved it! I'm a sucker for the gorgeous packaging and the card options were so cute. I just wish the price point was a little more accessible or transparent because on top of the send, the shipping is quite pricey. 

Couldn’t have asked for better service, quality and care. 

I ordered a send for my sister for her birthday since I am currently studying abroad and she absolutely loved them! They arrived on the exact day they were supposed to and the flowers were so fresh. My sister still can’t get over the smell! I decided to order another send for my mom for Mother’s Day and eventhough they ended up not being able to fulfill the original color option I had selected, they were so amazing about getting in contact with me and offering me additional stems as well as the option to opt for different flowers if the alternative color options weren’t ideal. Overall just an amazing experience. Amazing flowers, amazing packaging, and amazing staff. Will definitely be ordering some more soon!🤍💐

Absolutely amazing customer service and support!

They listened to me, saw my problem and quickly worked to fix it wit the best and comforting tone. No hassle, very efficient and polite! Definitely will be using this brand for my flower deliveries!

The flowers that were received were old and damaged . They were also substituted last minute. They are good at replying to emails tho.

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