Element Brooklyn draws strong reviews for effective, subtly sophisticated scents and thoughtful refill formats, indicating the brand is good at delivering quality hand care and home fragrance with eco-minded packaging; however, feedback flags candle burn issues (soot, high flame, off-center wicks) and occasional dryness in certain soaps. Reviews also note standout products—Pumice Stone Soap, Mandarin and Hinoki/Aesop-inspired washes, and Jardin Azteca diffusers—while warning that some fragrances run weak and the thick pumice formula can jam dispensers.
Love the smell and consistency of this soap! I think the price is reasonable compared to alternatives.
The only downside with the experience was shipping - they offer same day shipping in NYC and my order qualified, but it took almost 5 days to receive.
Big fan of the Element Brooklyn soap refills. I order them regularly for our household and they consistently deliver on price-to-value also when testing new scents. The quality feels considered, the refill model means less waste and clutter, so would recommend to anyone already using a refillable soap dispenser.
Element has lovely scents; that match closely, if not exactly as the inspired fragrances. Bought the candle, body soap refills and the hand soaps. The pumice soap feels really nice & doesn't dry out your hands. Highly recommend!
I bought this soap and it smells nearly identical to Hinaki by Le Labo! A matching moisturizer to go with it would be great ; Thanks for the fast shipping and handwritten note!