Thingtesting Logo

Dutch

3.2 • 123 Reviews

•

dutch.comArrow up right
Dutch

Dutch reviews and discussion

3.2

55% of reviewers would recommend to a friend

Reviews mention

  • Convenient same-day video appointments
  • Knowledgeable, empathetic veterinarians
  • Effective allergy and anxiety treatments
  • Seamless at-home care experience
  • Unreliable medication fulfillment timelines
  • Clunky, confusing website interface
  • Inconsistent communication responsiveness
  • Limited state prescribing capabilities

Dutch earns polarized reviews: its tele-vet care proves effective and convenient for quick diagnoses, anxiety, allergies, and same‑day video appointments, but recurring complaints cite slow or failed pharmacy fulfillment, delayed or missing prescriptions even with paid expedited shipping, and clunky tech. Reviews indicate the brand can work—many pets improve with meds like Apoquel and antibiotics—yet inconsistent medication delivery, limited state prescribing, and occasional inattentive consultations undermine trust.

AI summary based on Thingtesting reviews

123 reviews and posts

  • 3y ago

    WILL CHARGE WITH NO APPOINTMENT AVAILABILITY - NO REFUNDS - DELETE NEGATIVE REVIEWS - They took $50 payment before showing appointments. None were available. At any time at any point in the future. I asked for a refund—I have received NOTHING 5 months later. Instead, they’re giving me the run around and barely responding to my emails. They’ve also tried to get my reviews explaining this on other sites! Shameful for a company that purports to help animals, stealing money from pet owners.

    Feedback

    Don’t charge customers for services you don’t have? Simple really, almost like that’s how buying services works at every company in existence.