1.1
3% of reviewers would recommend to a friend
Done.
1.1 • 41 Reviews
•
Done. reviews and discussion
Reviews mention
- Effective diagnostic assessment
- Life-changing medication effect
- Convenient telehealth access
- Some compassionate providers
- Unreliable prescription fulfillment
- Slow customer service response
- Frequent provider cancellations
- Automatic billing reactivation error
Done asserts it provides telehealth ADHD care but reviews show it often fails: reviewers praise a few effective diagnoses and medications, yet overwhelmingly report missed prescriptions, repeated provider no-shows, and unresponsive or deceptive customer service. These reviews indicate the service can deliver helpful treatment for some patients but is unreliable and administratively harmful for many — buy only if you accept significant risk of interrupted medication and poor support.
AI summary based on Thingtesting reviews
41 reviews and posts
4y ago
Worst company ever. I have been woth them for several months now and EVERY SINGLE MONTH they have failed to send in my refill. The only way I get it is by hounding them on the phone a d via email until someone gets back to. DO NOT USE THIS COMPANY.