Comfrt reviews and discussion

THEY SUCK & ARE THIEVES! I ordered Comfrt Cloud pink sweatshirt & pants back in June. I ordered a medium but they were like a men’s 2xl. I tried to return them immediately & they said they didn’t have my email. It’s now December. They finally sent a return label but no store credit & I get the same automated email message they’ll get back to me. Lying thieves, do not buy from this bogus company

Ive ordered from them multiple times. So far so good. Then, in August I pre ordered 2 sets. Never and I mean never pre order from them. My shipment date was Nov 15th. It's December 6th and still not shipped. Nor will they respond to my emails. No customer support phone number either. Will be reporting to BBB. Definitely won't be a customer long if this is how they do business.

Ordered a variety of items, material was of poor quality. Was unable to return them because Comfrt will only provide you a gift cart. Overall very disappointing experience and not somewhere I would order from again.

The customer service is the worst I’ve ever dealt with. The item I bought got lost in the mail and they won’t refund my money. They only gave me a credit and didn’t refund the shipping so if I want to use the credit I have to pay shipping cost again. AWFUL company!

Horrible company! I bought a few items back last month and in three days, got an email from the company that the items were delivered and showed a picture of the exterior of our house, no visual picture of the actual package. We unfortunately did not get any packages. We have ring cameras around our home and did not witness anyone delivering our package. We contacted comfrt, they didn't have a phone number only email about this matter. After 2-3 weeks they got back to us only to say "the items were delivered on our end." They did not try to resend the items and or give us a refund. We then notify PayPal for an item dispute and thank god they were in our favor and refunded our money back. Comfrt was one of the worse customer service ever. For a company that supports anxiety, it sure caused my anxiety to escalate and get worse. Never order from them!

Horrible Customer Service! It took them 3 weeks to respond to an email, and then another 2 weeks to respond after that! I unfortunately fell for an instagram ad, and will never be supporting a business that doesn’t respond to its customers. No item is worth terrible customer support.

Fast shipping, warm, cozy, good material

Buttery soft and love the oversized fit!

The hoodies and the blanket are so comfy! Love them! I wear my hoodie everytime I travel! It’s the best and the blanket is so comfortable on cold fall nights. The quality is unmatched and fit is so good.

I have bought the short set and the waffle, long pants and sweatshirt set, I am a new customer and the quality seems to be very well. The short set, while theshort sleeve top fits comfortably, but every bottom, whether it would be the shorts, the waffle, long pants, the sweatpants why is the waist such a thick elastic and so tight? I'm a size medium, but I have to buy a large and even a large the waist is tightly fitted. When you think of comfort, it's usually around your waistband that uou would like things nice and loose and comfortable. my only complaint is they should make a thinner waistband and not so tight, a more accurate true to size.

I returned the sweat suit but can't get a hold of them for my credit.

It feels heavier and sturdier than the cloud line (which I also adore though!) and keeps warmer in windy temps. Super cute and deep pockets. The hoodie is the best for when I’m most anxious. This is my 3rd hoodie order this month and I have not one complaint. And they help mental health!!! 50 stars. Highly recommended!

DO NOT PURCHASE FROM THIS COMPAY! I made a first time purchase and purchased 5 sweat suits. My daughter's two hoodies were too small. I sent Comfrt an email. They do not do exchanges. I sent the hoodies back and they sent me a gift card to my email to use online. I went to purchase a size larger on the hoodies and the current prices were more than I paid for the 2 I sent back. I sent an email to see if they would honor my original pricing and was told no. They will NOT refund your money. Their customer service is probably the worst I've ever experienced.

Name says it all very comfortable.

Overall I was pleased with the quality of fabric used to make the sweat tops and bottoms, I just didn’t like how long customer service took to respond and speak to me over issues with my order. But great products

SO comfy. Not has heavy weighted as I had hoped. Wish i had gotten smaller, but the return process is not easy

Received a hoodie as a gift - and I get the hype! It's very comfortable, appropriately oversized, and not too have on the weighted front. I do t know if I'd buy my own, but will bring it back out in the colder seasons

Insanely comfortable and such a good fit

Nice comfy cozy high quality luxe look and feel hoodies. Higher end and fits well. Nice earthy and neutral cool tones. Great for minimalists and it’s sustainable. Makes for a great gift and I lost a long time.

Comfort makes my favorite sweatshirt ever. No matter how many times I wash it. It is still soft. I like all the sales that they have going so it is easy to buy for me. I will definitely be buying more in the future.