4.4
86% of reviewers would recommend to a friend
Comfrt
4.4 • 1,805 Reviews
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4.4
86% of reviewers would recommend to a friend
Comfrt draws raves for ultra-soft, slightly weighted hoodies and sweat sets that feel like a warm hug and deliver cozy, oversized fits in rich colors like Bark, Berry, and Camo; reviews say the pieces are warm, durable, and versatile for travel, workouts, and lounging. However, reviews also report serious drawbacks: inconsistent sizing (especially petite fit and Cloud zip running very large), shedding/pilling and color fade, defective items, and widespread complaints of email-only customer service, strict store-credit returns, lost packages, and preorder delays—leaving many buyers frustrated despite loving the product.
AI summary based on Thingtesting reviews
1y ago
Not as great as the videos make it seem and they have a terrible return policy. They deduct the shipping costs and don’t even refund your card. They just give you store credit.
1y ago
It’s the perfect hoodie when you need to stay warm walking across college campus. I wish I bought it a size bigger but other than that it’s perfect!!
1y ago
This company sucks. They sent me a completely wrong order and will do nothing to rectify it until AFTER I return THEIR mistake. I ordered my items in time for a vacation, and would have had them no issue except for their horrible customer service! I am a business owner and if I make a mistake, I rectify it immediately for my customer and deal with recovery after I have satisfied my customer. This is a proper business function. It astounds me that they put the onous of their mistake on the customer to solve befor they will make things right. HORRIBLE BUSINESS MODEL!!
My hoodies were absolutely amazing! I can’t wait to be able to wear them starting the colder months!
1y ago
I attempted to cancel a purchase immediately after it was made. I had just placed an order for a bundle when they prompted me with an offer to add another hoodie at half price. While toggling between browser windows, I accidentally clicked “add to order”—and just like that, the extra hoodie was processed. I didn’t want it. I tried to cancel it within moments. To my frustration, there’s no phone number. No live chat. Just email. And their email support? It takes three to four days to respond. Seriously? After an exhausting back-and-forth over several days, they told me they couldn’t cancel the additional item, nor could they replace it with something I actually wanted—or that even fit me. The one that was ordered was an XS. It wouldn’t even fit my kid. They told me to wait until it arrived, then send it back. So I did. I reached out the day it came. Their response? I could return it—but they’d only issue a gift card. What an absolute joke. This was a frustrating, outdated, and flat-out awful customer experience from start to finish.
Name says it all very comfortable.
Overall I was pleased with the quality of fabric used to make the sweat tops and bottoms, I just didn’t like how long customer service took to respond and speak to me over issues with my order. But great products
SO comfy. Not has heavy weighted as I had hoped. Wish i had gotten smaller, but the return process is not easy
1y ago
Received a hoodie as a gift - and I get the hype! It's very comfortable, appropriately oversized, and not too have on the weighted front. I do t know if I'd buy my own, but will bring it back out in the colder seasons
Insanely comfortable and such a good fit
1y ago
Nice comfy cozy high quality luxe look and feel hoodies. Higher end and fits well. Nice earthy and neutral cool tones. Great for minimalists and it’s sustainable. Makes for a great gift and I lost a long time.
Comfort makes my favorite sweatshirt ever. No matter how many times I wash it. It is still soft. I like all the sales that they have going so it is easy to buy for me. I will definitely be buying more in the future.
The quality of the fabric is top-notch, and the design is both stylish and functional. Whether you're working from home, lounging on the couch, or just unwinding, these pieces support both physical comfort and mental relaxation. The subtle weight offers a sense of security without being heavy, making it the perfect addition to my loungewear collection.
the styles are so cozy and cute!! great quality
If you’re looking for quality products at a higher price point, then this is a good company to checkout. They do simple basics very well. If you’re building a capsule wardrobe and want pieces that will last, I would recommend this company.
Super soft, comfy clothes
These are great for lounging around the house on a nice sunday morning. It really does feel relaxing to wear this with the extra weight that they carry. It almost feels like a light calming hug around your entire body.
Soft but you can tell that they are a product of good branding and not much substance to the brand besides for their message on mental health. Hard for me to get behind.
I don't know if the sweatpants are weighted enough to give the weighted blanket effect; however, they're extremely cozy and stylish. They're true to size. The color pigmentation hasn't faded at all after several months of washing. They're my go to at home sweats and with the sweatshirt, a cute set for out of the house. I also grabbed one of their heavy weight T-Shirts. The fit is kind-of odd and not particularly flattered or what you'd expect for an intentional oversized shirt but it super cozy for sleep and I may buy more for that purpose. Would recommend as a durable and cozy sweatshirt/sweatpant brand.
1y ago
I bought these for a trip and they were great for the plane, after the first wash they are not as soft and the color fades very easy but they were comfortable on the plane