Comfrt
4.4 • 1,805 Reviews
Comfrt offers slightly weighted hoodies and loungewear designed to provide comfort and support mental well-being.
4.4
Comfrt draws raves for ultra-soft, slightly weighted hoodies and sweat sets that feel like a warm hug and deliver cozy, oversized fits in rich colors like Bark, Berry, and Camo; reviews say the pieces are warm, durable, and versatile for travel, workouts, and lounging. However, reviews also report serious drawbacks: inconsistent sizing (especially petite fit and Cloud zip running very large), shedding/pilling and color fade, defective items, and widespread complaints of email-only customer service, strict store-credit returns, lost packages, and preorder delays—leaving many buyers frustrated despite loving the product.
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2mo ago
I have a couple of comfort outfits and when I saw they came out with blind boxes I had to get one for myself. The delivery was so fast as well. I ended up getting the navy blue comfort hoodie plush teddy bear keychain. I am so obsessed with it. I can’t wait to collect more.
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3mo ago
First and foremost this review is not to be vindictive at all. This is my honest and open review. I want to share my personal experience from being a brand Ambassador off and on from 2024-2026 for brand COMFRT LLC. This is just my experience, and I have documentation to support everything I am saying. I created content, promoted their products, and used my affiliate link as required, I recently was removed from the program and told I violated guidelines, also blindly blocked from all social media - but I was never given any specific reasons, even asking several times. In the past, I also received messages from a customer service representative that I personally found unprofessional, deceitful, and uncomfortable. I have screenshots and prints of ALL of the interactions. After my recent removal, I was told that my commissions were forfeited, I asked for clarification on what guideline I violated, but I did not receive a response. As someone who works in the medical field, I wasn’t always able to attend last-minute zoom calls due to my responsibilities with patients, but I did my best to follow all expectations that were communicated to me. Im sharing this so others who are thinking of becoming part of content creating, can be aware and make informed decisions before joining certain ambassador programs. I highly recommend, you do deep research of the company you’ll be representing, ask the hard questions and really pay attention to the details. If it doesn’t feel right inside, ask yourself if it’s right for you, or if you’d want that done to you or a loved one, really pay attention to those reviews, beware of the reviews that sound repetitive in nature, also make sure there are no lawsuits against that said company. These are just some of my tips I have learned from representing several companies. As far as there products go, I own several sets, most are very nice quality, I never had a issue with delivery rather it be from there actual website or TikTok shop, and my orders always came within reason, other then pre-orders… I do not recommend pre ordering, it can be very delayed. The cloud sets, I do love these sets but they lint horrible, The zip up is large very large so size down at least 2 sizes, I am a extra large and I could of got away with a medium. I do see a lot of complaints with those specific sets. So yes they lint, no matter what you do with your laundry, and there very large in the zip ups, bottoms are true to size The con of this company are there return policy, they will not return for money, it will be abrasive in communication, they give store credit, and that it determined on rather the product is on sale. So if you bought something for $40 and it goes on sale $30, you’ll get $ 30 in store credit and not what you paid for. They have one source of customer service and it’s email only…. There also a remote company, so, thats why its email only. Like many companies are know. So a response can be a lengthy wait time, or even if you get a response at all. They do state that they promote mental health advocacy, however from my personal experience, I would have to say this is not the impression I personally got from this company, I am someone who works with clients who suffer mental illness, and I suffer myself also, and I did not feel well mentally from how I was treated. Again my own personal experience, like I said I’m not a vindictive person, they have a great product, but have room to improve, with customer service and treatment of customers etc.
18d ago
So cute on my furbaby and I love matchinv with her. My mental health is important to me and there are days I struggle. Comfrt hoodies and sweats truly soothes my anxiety. The hood is oversized and very comforting to have on to block out the extra visual noise. The pet hoodie is a nice weight and helps my anxious dog.
18d ago
BUYER BEWARE! ~ NO COMFRT IN SIZE… be prepared to guess what size you need as the items are unisex ~NO COMFRT IN REFUND, once they have your money if you are not satisfied with the item there is no cash refund even if they don’t have your size and/or even if their sets do not match to be the same color. ~ I ordered a steel grey set and the pant/shirts were amazingly off. When reported to the company and showing pictures I was still FORCED to order something else no refund. I ordered a yellow hoodie, BUYER BE WARE… the cotton rubs off all over your shirt and whomever is next to you. Even after washing it. Very poorly made.. I ordered a large brown long sleeve shirt it was huge, I requested for a return for a small size in the same item. There were no smaller sizes… Again after reaching out for a refund I was advised I still did not qualify for a refund even if they didn’t have the item.
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What is Comfrt?
Comfrt offers slightly weighted hoodies and loungewear designed to provide comfort and support mental well-being.
In their own words
At Comfrt, we understand that caring for your mental well-being is essential to feeling your best. That’s why we’re dedicated to creating soothing, slightly weighted clothing and accessories that provide comfort and calm, like a gentle embrace, no matter where your day takes you. Our goal is to help you feel grounded and supported, inside and out.
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