I’ve known about Bombas for a long time and have tried on friends’ socks, but this was my first order. When my package went poof (mail issue? package thieves? who’s to say) I emailed customer service and they got back to me within hours to make it right. I chose to simply have a new package shipped, but was also offered store credit in excess of my price or a full refund! They even tacked on expedited shipping for the replacement. Absolutely top notch service and a company I’d be willing to go back to time and time again. The socks themselves are so comfortable, and their collaborations are perfect. No plastic other than the mailer bag, so none of those annoying fasteners to dig out of the socks. I’m kind of obsessed.
Verified purchase