Barkbox reviews and discussion

4.3

88% of reviewers would recommend to a friend

Reviews mention

  • Creative themed curation
  • Durable super-chewer toys
  • Responsive, generous customer service
  • Adjustable box customization
  • Inconsistent toy durability
  • Repetitive, uninspiring treats
  • Overly hard nylon toys
  • Limited theme customization

Barkbox earns largely positive reviews for delighting dogs with creative themed boxes, durable toys (including Super Chewer options), and responsive, generous customer service, indicating the brand is good. Reviews also flag recurring weaknesses: some toys fail quickly for power chewers or feel too hard/loud, treats can be repetitive or upset stomachs, customization and themes can be rigid, and subscriptions can lead to excess toys or billing frustrations.

AI summary based on Thingtesting reviews

285 reviews and posts

  • I have not personally tested the products in the Bark Box, but my yellow Lab, Maisy, has had a subscription for the last 6 years, since she was a puppy. She gives it an enthusiastic paws-up. Since Maisy is a heavy chewer, we got the large dog box, which comes every month with two cute toys and two kinds of treats. Often some chewy thing, too. Maisy goes crazy when the Bark box arrives- jumping and wagging her tail. She watches carefully as I open the box and waits for what comes out. We have a routine. She investigates each toy for a minute, then comes back to try each treat. She usually loves the toys, especially squeaky ones. As another reviewer said, we don’t really need all these toys, but she loves getting the box so much I don’t have the heart to cancel. We have a bin of toys and Maisy will choose toys throughout the day to play with. Periodically, I’ll throw out old toys to make room for new ones and I give away lots of treats to her dog walker- they’re all natural and most dogs can eat them.

    Feedback

    Fewer edibles. For example, two toys every month, but fewer treats- only one each month, or two very small packages.