4.3
88% of reviewers would recommend to a friend
Barkbox
4.3 • 286 Reviews
•

4.3
88% of reviewers would recommend to a friend
Barkbox earns largely positive reviews for delightful themed unboxings, durable toys (especially Super Chewer for many) and responsive, accommodating customer service, so yes—the brand generally works and is good for keeping dogs engaged. Reviews also flag weaknesses: treats can be repetitive or upset sensitive stomachs, some toys fail fast for extreme chewers or pose tearable parts, customization/themes can feel rigid or duplicative, and auto‑renewal and shipping issues frustrate some users.
AI summary based on Thingtesting reviews
Barkbox is amazing. They have fantastic customer support, innovative toys, and my dog loves their treats. It's just as exciting for me to open the box as it is for my dog!
Live the ease of the subscription service but a bit on the pricey side.
I purchase my service dog in training the Barkbox subscription every month and usually a few add on toys on the side, because she’s a well paid lady. She loves them and they’re so cute. She just got all her big girl teeth in and Barkbox toys are the only toys not toys disintegrate with her.
Feedback
Sometimes it takes a little bit longer for shipping but everything has been nice that I have got and the sales are good within the app. Have checked in a few times with customer service and they have always helped me quickly.
I got a subscription to Barkbox upon getting my puppy and it was so much fun. Sunny ( my dog) loved opening the box and could smell the treats right away. What I am most impressed with is the high level of customer service. If you find out that your dog has allergies or like me you are allergic to peanut butter Barkbox representatives will make sure that you get the best products, allergens-free.
3y ago
I LOVE Barkbox and so do my dogs. Somehow they know when the Barkbox is here. I have been a subscriber for years and I love the quality of the toys, fun treats, and other items. Each box has a theme which makes getting it fun for the whole family. One of my dogs tends to destroy toys but Barkbox toys tend to last longer than a lot of other brands I've tried. The treats are also really high quality, the brands are some of the same brands I see at high end pet supply stores. Between the toys, treats, and other items I know I'm getting a good value for the money with Barkbox.
We received Bark Box for a year. The super chewer toys went to my daughter's dog and my dog received the treats. They absolutely loved it!
I have been a BarkBox customer for the past two years, and my pup always looks forward to these packages. He loves the toys and treats!
I've been a subscriber for years!
Feedback
We absolutely love barkbox. Their customer service team is amazing, they have quality products, and they're dedicated to ensuring that they provide the best experience to you and your pup possible. When there are issues, you can expect an email from them updating shipping times, product flaws, etc. I only purchase my dogs' toys from BarkBox and appreciate their mission and values.
3y ago
I love Barkbox! And so does my dog, They have such fun themes and toys each month. The treats can be fun too, but they send so many that we have switched over to toys only because we have so many treats! It is such a fun surprise each month, for both myself and my dog.
Feedback
I wish you could choose what theme you wanted each month!
My dog loves the bark box- he’s definitely a tough chewer and looks forward to me walking though the door with his box of treats and toys. Downfall- I have too many way to hard toys that he’s doesn’t play with very long.
Feedback
Even if you have a tough chewer- it may be more enjoyable for them to tear into one of the regular toys. The tough chewer toys are solid rubber.
Barkbox never fails to amaze me. We have a subscription for the superchewer box and my pups LOVE it! I actually love opening it each month and being surprised by what’s in there, too 😜 The themes are always so cute and I love how well the toys hold up to my destructive pups— even the puppy!
I have purchased a few of these toys and have also product tested a few of these toys and as cute as they are, they are not for power chewers and larger breed dogs. I have an American XL Bully and an American Staffordshire and none of these toys have lasted more than about 5 minutes. I know mileage may vary and it may have been the type of toy I got. All in all, the dogs really did enjoy them and all the different layers of "stuff" going on, not just squeakers, but crinkling stuff and crunchy sounding stuff. None of the mess was crazy or hard to clean up either. They kind of thought these toys through quite a bit.
Feedback
I wish they were better for bigger breed dogs.
Barkbox makes quality dog toys! My dog struggles to even get through the first layer but the best part is the extra surprise - a new toy inside! Your dog will love it. This company wants to give your pet the best options possible.
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Great company, great quality product.
i get the super chewer box for my destructive pittie and while he definitely still decimates the toys, some of them do last significantly longer than any other toys he’s had. their customer service is fantastic too. i think the subscription is worth it, especially with how much seasonal/rotating product they have
I have an english bulldog that does not get excited for much, but when his barkbox showed up each month, it was like Christmas! The quality of the toys and snacks was awesome! I loved the creativity that went behind each box!
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Nothing!
Such a fun brand with hilarious toys!
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I miss the toys that would have hidden toys or balls within the outer toy.
super fun boxes, great toys and treats. my pup gets so excited. there is a super chewer option and add on options as well.
Feedback
maybe make it cheaper or add a super chewer add on cheaper
OBSESSED. I had the Barkbox subscription for 1.5 years for my two Daschunds. Over that period of time I collected so many toys that lasted for a long time! Not only that the treat were always enjoyed by our pups- even the picky one! I absolutely love the monthly themes- they are SO cute. This reminds me I want to sign up again- the only reason I stopped was due to moving.
My dog really liked the toys that came with the box. I liked how it was a unique theme every month. My dog wasn't very interested in the treats that came with the box. I wish there was more variety in treats because the same treats were given almost every month. Toys were mostly durable and some were chewed apart instantly.
Feedback
More variety in treats and options
4y ago
My dog loved everything. Very fun unboxing w our pooch.