4.5
90% of reviewers would recommend to a friend
Away
4.5 • 1,375 Reviews
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4.5
90% of reviewers would recommend to a friend
Away earns strong reviews for durable, lightweight polycarbonate and aluminum luggage that glides smoothly, packs efficiently with compression panels and a laundry bag, and is backed by responsive, often generous warranty service; however, reviews also flag easy exterior scuffing/dents, occasional zipper/handle/wheel issues, divisive or cumbersome battery compartments, and ubiquity that causes bag mix-ups. Overall, Away is good and works well for frequent travel, but buyers should expect cosmetic wear and consider darker colors or covers.
AI summary based on Thingtesting reviews
I LOVE my away. I have the larger carry-on and have traveled all over the world with it. The removable battery also stores so much power I use it as my day to day external battery. I also love how they stand behind their products!
I have the original bigger carry on and I LOVE it. I had a job for two years where I traveled extensively and I just used the Away bigger carry-on for all of my trips including trips that lasted a whole week. The battery saved me SO many times. We just got my husband his own away bag which he also loves. I recommend them to everyone because they are so functional.
I am obsessed with my away luggage! Best checked bag I’ve ever used. The wheels are so smooth and it packs super tightly. Very light weight and easy to travel with 🧡
I travel 2-3x a month for work and have had Away luggage for over 5 years. It is still in perfect condition. Packing is more efficient and organized. I am the biggest fan!!!!
Away is a well designed, affordable luggage option. I did so much research before settling on an Away suitcase because I wanted to make sure that I wasn't being sold on a Millennial Instagram brand but it really is a great product. Its sturdy, fits a lot and moves seamlessly. There are only two things I would change. I would want to change is for there to be more pockets and dividers included in the luggage as is, instead of having to purchase separately. And to either use a material that doesn't scratch so easily or have it come with a cleaner.
I love my Away suitcases. I was gifted the larger carryon in the beige color about 5 years ago and it hasn't failed me yet. I used to travel with it twice per month and it's held up really well. I preach about this bag to anyon who listens! I recently bought the biggest size too that has also been easy to travel with the few times I've used it.
3y ago
I’ve been using the Away bigger carry on and the large checked and both are great. I travel a ton and these are high quality, solid, and easy to roll. I did remove the battery from the carry on because airlines don’t allow it so I do not use that feature. No complaints, amazing luggage. Add a sticker or decor to differentiate yours from all the identical suitcases at the airport!
Yes grear
3y ago
So sturdy! I have 2 Away suitcases, both carry-ons of different sizes. The first was given to me as a gift when the brand was first created, yet it STILL HOLDS UP. I should probably replace it at this point but if it's not broken, you know? The second is a more work-trip-friendly half-size version and it's clear Away's product has only gotten higher quality as the brand has aged. Knock them around while you're jet-setting from continent to continent—I promise you'll see no impact.
Spacious and strong , great bag !!
I love this suitcase, super easy to use and loved all the innovation it ha. Was able to take a 2 week trip with just a carry on bag
3y ago
I love my Away carry on bag. I purchased this for a trip to Boston and little did I know how much use it would get. When we landed, the T was down and we ended up walking over a mile from our last stop to our hotel, through historic cobble stones. I was nervous it would be all dinged up, but the luggage was still in great working order. A plus is the beautiful packaging it comes in!
I love my Away bag! It was the first time I used a hard case that has a distinct packing area on both sides of the case. I have been using this bag consistently for about 5 years. Mine did crack a little, but I believe Away has a lifetime guarantee, so its on me to fix!
3y ago
I have 3 AWAY suitcases and love them, but after a couple years a few of mine have cracked from TSA handling. I wish they offered easier warranty returns. The look, functionality and color choices are amazing, but I don’t love the hefty price tag.
The customer service of Away is widely recognized. Speaking of their suitcase, it boasts exceptional quality and spaciousness, fulfilling the expectations of what a suitcase should offer. Personally, I own five suitcases from Away and have found each size to be enjoyable. The expansion option, removable divider, and variety of colors are all features that I appreciate. Additionally, I purchased their dog carrier, which is also well-made but serves no additional purpose. Lastly, I must mention their amazing Black Friday sales!
I now have 5 pieces of away luggage (3 suitcases, 1 backpack, 1 duffel) and I use them all more than anything else. I bought my first one 5 years ago and is still going strong. I get so many compliments on them all. Customer service is so helpful. The warrantee program is unmatched. They have a great feedback community that they constantly ask for comments from to make sure they’re still tapped into their customers’ wants/needs.
I have the Away Carry-on and I love it. I don’t travel with out it — even weekend trips/road-trips. When you first get your bag, the Away team also gifts you everything you might need to complete your travel experience: a magic eraser for scuffs on the carry-on, international outlet converters, portable chargers, and more.
I travel internationally once a month for my job. I had repaired the wheels on my previous brand of suite case 3 times. When the handle finally broke, in the middle of a trip, that was the last straw. I researched who had the best warranty, and selected Away luggage. I have The Bigger Carry-On by Away, and love it. It is rugged, looks smart, and the wheels glide smoothly thru airports. I love how easy it is to organize, and cinch down all my belongings inside. Also, being hardsided luggage, I no longer get pulled aside by the gate agents to check the size of my luggage, when it is full. I have owned this one for over 2 years now, and even influenced my daughter (who is also an avid traveler) to buy one. We both are now loyal fans.
3y ago
To my surprise, Away in flight carry on luggage can hold quite a lot of belongings than I thought. It’s light and durable with 360 degree wheels that make it so easy to travel with. I think it is comparable in quality and performance/function to the high brand Rimowa luggages but at an affordable price. I like it so much that I ordered their Medium sized suitcase during their Memorial Day promotion. Highly recommend it!
My suitcase is really great, and I have enjoyed the look and practicality.