Another Tomorrow reviews and discussion

I really like the materials they use.

Perfected basics! I was curious at first bc all the brands claim to be sustainable and high-end but the pieces I got so far really are. Amazing fit and tailoring. Even simple cotton shirts and dresses feel luxurious and stay in great condition after washing. No pilling or wear out. High price tag unfortunately but still 5/5 for me.

Extremely disappointing experience with Another Tomorrow. I contacted the company in mid-June to return items because the quality was far below expectations. Their official return policy clearly states that EU customers will receive a free DHL return label within 24 hours after confirmation. I submitted the return request through their official returns portal — which worked — but I never received the label. The person they assigned to handle the return never replied. I followed up multiple times over the course of a full week, and no one responded. Their website claims to offer “conscious luxury” and “ethical fashion,” but they do not honor their own return policy and ignore their customers. If a brand publicly promises free returns and timely support — but then goes silent — it is nothing but greenwashing. I’ve had to escalate the issue to my bank and prepare formal complaints to consumer protection agencies in both the US and EU. International customers, be warned: once they take your money, you might be left with zero support.

I've been trying to return items for several months, but despite multiple emails and requests, I still haven't received the necessary mailing labels. As a first-time customer, I'm disappointed by your customer service team's lack of response and assistance. I expected a swift resolution. Surprisingly, I'm dissatisfied. What a missed opportunity. I really liked the clothing.