The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Hydrating, lightweight hyaluronic serum
  • Powerful exfoliating acid treatments
  • Minimalist, reliable packaging
  • Occasional sticky serum textures
  • Harsh actives for sensitive skin
  • Pilling under makeup occurs
  • Inconsistent retinol performance

The Ordinary earns strong reviews as effective, ingredient-forward skincare that improves texture, hydration, acne, and clarity—standouts include Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, AHA 30% + BHA 2% Peeling Solution, and Squalane Cleanser—while minimalist packaging appeals. Reviews also flag downsides: some formulas feel sticky or pill, actives can be harsh or confusing to layer, certain products (retinols, vitamin C, hair care) underperform for some, and a few report irritation or breakouts.

AI summary based on Thingtesting reviews

2,522 reviews and posts

  • Beautifully packaged with a luxury feel, yet affordable. Skincare benefits take time to truly see, but so far my skin is feeling good!

  • Finally some affordable skincare but I’ve been using it consistently and I’m not sure there’s any noticeable difference in my skin

  • Often times when I'm searching for a product to target a particular skin concern I turn to The Ordinary. I like that the ingredients are simple and at an affordable price. I've tried several of their products and I've always been impressed with the quality.

  • The serums are of great value from this brand! It doesn't necessarily have the best texture, but for the price point, the products have overall exceeded my expectations.

  • I’ve used a few of these products in the past couple years and I can’t say they’re my favorite but they’re consistent and great for a budget! The glycolic acid has so many uses and for the price really can’t be beat.

  • I love this brand- they make quality skincare affordable and accessible. They have a focus on skin health, rather than marketing. Their transparency is novel and refreshing, and quite a few of their products are staples in my routine.

  • I use many products from the Ordinary. I definitely think it’s affordable and the products are great for beginners! I love their serums!

  • I have oily skin, and those little bumps on my forehead and nose have always been bothersome. I decided to give The Ordinary’s AHA BHA mask a shot. After applying it for just a few minutes, I noticed my skin felt softer. Those bumps on my forehead and nose began to reduce, and my pores looked smaller. I’ve found that once a week or every other week works best for me, and I only leave it on for about 5 minutes. Anything longer and my skin starts to burn and turns red, which I think is due to its sensitivity. One thing that surprised me was how long the product lasts. It might look small, but I’ve found that a little goes a long way. You don’t need much for it to work. Overall, it’s been a helpful addition to my routine, especially for my oily skin concerns.

  • Great quality products for an amazing price. Some of their formulas break me out so I use sparingly.

  • The products are extremely affordable. Not every product is great and some aren’t either. I do enjoy the glycolic acid.

  • I have sensitive skin and the product I tried burned my skin. The pourcentage of active ingredients is very strong in all of their products. That is the reason why they can be very effective, but at the same time harsh on the skin. If you have sensitive skin, I would recommend other products.

    Friends with The Ordinary
  • I find this brand to be more miss than hit, but they have a huge range of products and the ones that I like are a great bargain. Other things I've tried I hated, so I'd say for the price its worth trying a few things you think you're interested in. I like the bha 2% the most and hated the niacinamide. The price is really good though.

  • I use the glycolic acid and it works well I think but it can feel sticky if I use too much

  • Super affordable! I’ve been buying the hyaluronic acid to help with my acne scars.

  • As someone who has struggled with my skin over a long period. The Ordinary has been a god-send. It allows me to access high quality skincare products at affordable prices, often without harsh fragrances and unnecessary ingredients which normally would break me out! I cannot say enough great things about this brand and will continue to buy from them for a very long time.

  • A good beginning point for anyone getting into skincare. While I don't think they hold up for more experienced users, I think their price point, accessibility and simplicity makes them a beginner friendly brand!

  • While the products from this brand are budget-friendly, not all of them suited my skin. However, there are some gems that I absolutely adore and keep buying repeatedly, like the Niacinamide 10% + Zinc 1%, AHA 30% + BHA 2% Peeling Solution, and HA. All in all, it's a great brand to explore.