The Ordinary reviews and discussion

4.5

93% of reviewers would recommend to a friend

Reviews mention

  • Effective acne-clearing serums
  • Noticeably brighter, smoother skin
  • Minimalist, clinical formulations
  • Clear, straightforward labeling
  • Sticky serum textures
  • Potential irritation from actives
  • Hit-or-miss product efficacy
  • Confusing product naming

The Ordinary earns strong reviews for effective, ingredient-forward skincare that improves texture, hydration, acne, and glow—with standouts like Niacinamide 10% + Zinc 1%, Hyaluronic Acid 2% + B5, Glycolic Acid 7% Toning Solution, and the AHA 30% + BHA 2% Peeling Solution. Reviews also flag weaknesses: some formulas feel sticky, can pill or irritate sensitive skin, high actives may overwhelm newbies, results can be hit-or-miss, and product naming/usage can be confusing.

AI summary based on Thingtesting reviews

2,516 reviews and posts

  • I love this brand- they make quality skincare affordable and accessible. They have a focus on skin health, rather than marketing. Their transparency is novel and refreshing, and quite a few of their products are staples in my routine.

  • I use many products from the Ordinary. I definitely think it’s affordable and the products are great for beginners! I love their serums!

  • I have oily skin, and those little bumps on my forehead and nose have always been bothersome. I decided to give The Ordinary’s AHA BHA mask a shot. After applying it for just a few minutes, I noticed my skin felt softer. Those bumps on my forehead and nose began to reduce, and my pores looked smaller. I’ve found that once a week or every other week works best for me, and I only leave it on for about 5 minutes. Anything longer and my skin starts to burn and turns red, which I think is due to its sensitivity. One thing that surprised me was how long the product lasts. It might look small, but I’ve found that a little goes a long way. You don’t need much for it to work. Overall, it’s been a helpful addition to my routine, especially for my oily skin concerns.

  • Great quality products for an amazing price. Some of their formulas break me out so I use sparingly.

  • The products are extremely affordable. Not every product is great and some aren’t either. I do enjoy the glycolic acid.

  • I have sensitive skin and the product I tried burned my skin. The pourcentage of active ingredients is very strong in all of their products. That is the reason why they can be very effective, but at the same time harsh on the skin. If you have sensitive skin, I would recommend other products.

    Friends with The Ordinary
  • I find this brand to be more miss than hit, but they have a huge range of products and the ones that I like are a great bargain. Other things I've tried I hated, so I'd say for the price its worth trying a few things you think you're interested in. I like the bha 2% the most and hated the niacinamide. The price is really good though.

  • I use the glycolic acid and it works well I think but it can feel sticky if I use too much

  • Super affordable! I’ve been buying the hyaluronic acid to help with my acne scars.

  • As someone who has struggled with my skin over a long period. The Ordinary has been a god-send. It allows me to access high quality skincare products at affordable prices, often without harsh fragrances and unnecessary ingredients which normally would break me out! I cannot say enough great things about this brand and will continue to buy from them for a very long time.

  • A good beginning point for anyone getting into skincare. While I don't think they hold up for more experienced users, I think their price point, accessibility and simplicity makes them a beginner friendly brand!

  • While the products from this brand are budget-friendly, not all of them suited my skin. However, there are some gems that I absolutely adore and keep buying repeatedly, like the Niacinamide 10% + Zinc 1%, AHA 30% + BHA 2% Peeling Solution, and HA. All in all, it's a great brand to explore.

  • I enjoyed the products but find them pricy and enjoy the use of cheaper alternatives, which seam to work just as well. I do like the minimum additives and company mission.

  • Love some of their products are good, and they are cheap and cheerful but I would say they are not as effective as other similar brands like CeraVe or The Inkey List

  • The Ordinary is my holy grail! I've been using for years and never tried a bad product. My absolute favorite is their hyaluronic acid serum. It saves me during winter from having dry skin. You also can't beat the price for the quality of ingredients.

  • The best thing since sliced bread. The ordinary has to be the best skin care range out there I have combined skin most places oily but other places dry. I'm acne prone so most things tend to make it worse for me not this though.

  • I appreciate the minimal packaging and the price point. I use it often but not sure on the consistency of it working. I don’t get consistent results but I think it’s still worth a try. The price alone makes this more accessible so why not try it and see how it works for you.