The Giving Movement reviews and discussion

I recently placed an order from The Giving Movement and had a frustrating experience with the return process. The sizing of the clothes was quite different from UK, US, or EU sizes, so I recommend ordering one size smaller than usual. I initiated a return, but it took 4 days for the driver to pick up the item. The only issue I encountered was handing over two items to the driver, but I only received a refund for the item that was included in the return request. If you're returning multiple items, make sure to clearly specify each one, as I didn’t get refunded for all of them. Just a heads up if you're doing the same!

I used to love the giving movement and recommend it to friends, wanting to support a local brand. However, after I bought a T-shirt from the Palestine collection as a birthday gift for my husband a couple of months ago, the lettering started to peal off after 3-4 washes. Now, one of the letters broke apart, so my husband isn’t able to wear the T-shirt anymore, since it looks very bad. I contacted customer service, sent a picture and told them about the bad quality and all they said was that I exceeded the return period of the T-shirt and there’s nothing they can do. If a brand that is on the more expensive side for streetwear sells clothes that fall apart after wearing them 3-4 times, there should at least be an offer of replacement or compensation. I will refrain from purchasing their clothes since the prices definitely don’t match the quality.

Very sad to have visited my first tgm store in Mall of the Emirates. Saw the brand from a friend in South Africa, didn’t want to risk shopping online, took a whole trip to the UAE, and tgm was on my itinerary as a must see. As a plus size girly because of PCOS and many other unwanted issues, I was sad to find the biggest size in the store to be a women’s L. The sales attendant followed me around aimlessly, just watching me browse. I have waited 6 months and made a special trip from Deira here. I said how disappointed I was, the brand I admired from far and really thought was diverse, not having one size and leaving me empty handed heading back to South Africa. TGM - do better! If I wasn’t feeling self conscious about my weight before, after visiting the store, I definitely do now.

The worst worst worst legging، the ugliest one I’m disappointed with these legging. The fabric feels cheap, started pilling after a few wears, and the stitching isn’t durable. For the price, I expected much better

once an aspirational brand to me. I finally made my first purchase but shockingly this turned out to be the most disappointing experience I have ever faced shopping online. my request of exchange is not eligible because I used a discount code of 20%. WHAT How can your policy say no to exchange or refund after offering a 45% discount on the item? And running ads to show EXTRA 20% off on the same item. Then your support team throws a fact of return policy page that says no eligibility for exchange or refund for items over 40% discount??? WHY How can you not allow your first time customer to exchange on size ? Appalled by your customer service practice. I can never trust to buy again from the same brand. And holding a title of 'Giving back' , it's a fallacy. Definitely not buying or giving!

Absolutely love the quality and mission of The Giving Movement. Great athleisure wear, and their charitable contributions make every purchase meaningful.

All the products are completely sustainable, good quality of Fabric, Long lasting Color. Amongst the their active wear is my favorite one, overall I find its worth of money.

Really happy with my orders 🤩🥰 Have been ordering from the Giving movement a while now. FANTASTIC value for money and some brilliant clothes. SUPER comfy.. Never had any issues with delivery, if anything sooner than expected and if something not suitable just post back for a refund with no problem. The Customer service team are extremely helpful and fast in response.. 🫶 My go to online shopping site!🥰

The selection of clothing at THE GIVING MOVEMENT is a testament to their commitment to offering the latest fashion trends while remaining true to their heritage. From timeless classics to cutting-edge designs, there was a perfect ensemble for every occasion. I was thrilled to discover a wide range of apparel, from elegant evening gowns to sophisticated business attire, all designed to make a statement and elevate one's personal style.

Quality of product poor I would put zero not 1 Quality it’s very cheap do not buy this product not believe there camping. The clothes like you bought it from shein even shein is better than that

I encourage whoever tried their return or delivery services with their awful experience to file a complaint in consumer rights as I did so they can understand how to respect their clients in the future. They even deserve below ZERO! Starting from the time I text to inquire about the colour that I want when I saw an Instagram photo so I wanted to request the same but each agent tell me a different color saying yes it is the same. I made order and delivery came late not like they mention on their website within one day, it's one of their jokes!! Shades of trouser and t-shirt came totally different while I ordered the same color of Khaki Fabric doesn't even worth a 10 dirhams !!! And lastly, when I requested to return they mentioned maximum within 4 days and I still have to chase for it and I think their replies shows the quality of service that they have !! Good luck. Guys don't believe bloggers who keep posting their products we all know the benefits that they get out if their reviews and we believe and order and take the shit at the end.

Had purchased two sets for my children for Christmas earlier this month - unfortunately the leggings lasted all but five minutes before showing the first hole along the seam line. Would have accepted if one of them had this issue but both leggings did. When I reached out to raise the issue - I was only referred to the 15 days return Policy. Fair enough but considering that many people will have purchased products this month as a Christmas present, I would have assumed some more flexibility that end Would have honestly assumed better quality and better service from a label that markets itself as high quality / sustainable wear. Unfortunately the experience was poor quality / poor customer service. Overhyped & overpriced - Greenwashing at its finest Never again !

Clothes is literally falling apart at the seems! Items were not true to size at all.They do not offer returns for purchases made in America and when they provided me the address to do the return in Dubai the post office said the address did not exist when I brought To their attention they ignored my emails and continue to ignore my emails! And they claim to be a sustainable company but all the packaging seem to be plastic

My order was a complete failure, delivery done in 18 days instead of 3-4 days, item delivered damaged, customer service not answering my whatsapp message and emails on time, zero commercial gesture for returning customers.

Save your money this brand not worth ut at all bad quality, plus they are so slow i have ordered 2weeks ago i have just got the items , and i just wear them once and it’s already damaged , the tissue so bad and how it’s stitch so poor , i can’t imagine all this hype from influencers and it’s a very bad quality, i don’t recommend at all

The Giving Movement is setting a wonderful example for other fashion brands. I'm glad to be part of their journey.

Terrible!! 3 pairs of tights, ALL split seams and pulls after not even wearing them once!!!

Seriously? Talk about a letdown! I'm a new customer here, stoked to support a business all about "giving," but my first experience fell way short. I ordered a shirt, and guess what? Wrong size. No biggie, right? Wrong. When I asked for an exchange, they shut me down, no refunds or swaps. Where's the love for a newbie who just wants a shirt that fits? Their whole spiel about transforming lives through giving? Yeah, they missed the memo on that one. How am I supposed to trust or recommend a place that drops the ball this hard on customer care? Hey, management, time for a reality check. If you're all about giving, start with your customers. Until then, count me out for any future buys or referrals.

I got myself items at a discount, and it was my first ever order after a long time of hesitation. The quality and customer service are excellent, BUT besides their overpriced items comes the no-exchange policy and no return on discounted items. additionally, their sizes are very different from the normal known sizes so you have to pay attention when ordering any of the items so as not to fall for the trap i fill in: items received were bigger than the normal size i usually have so i ended up declined by their CRM team. this is absolutely not making happy customers across the way.

It’s the worst when come to deliver the item its week to receive almost impossible to receive and they won’t return the item