2.7
33% of reviewers would recommend to a friend
The Black Tux
2.7 • 3 Reviews
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2.7
33% of reviewers would recommend to a friend
My partner recently used this to rent a suit for a wedding. It was pretty easy to order online and not priced horribly. They shipped the suit and everything needed in a compact box that came with the return shipping label as well. The only criticism I have is that the wedding we attended was on Saturday, and they said the suit needed to be returned before the following Tuesday. Two days after the event is a short period of time for people with busy lives.
The tuxedos are great and so convenient that they ship them to you. I have two more events coming up this year when I will need to rent one and it is great to go on the website, pick what I want, and all of my sizing information is saved.
Feedback
Customer Service was less than helpful when they didn't have my tuxedo in stock. It wasn't until I emailed them a week before my wedding asking about the shipment did they break the news to me - I ended up having to go with a different one completely, which seems a bit unprofessional. They also say the groom "rents free" but what happens when there are two grooms? Customer service wasn't the most helpful about that either-even though both sides of the party are renting from them. In the end, both of us (grooms) paid for our tuxedos.
4y ago
Loved the idea of walking into a Nordstrom and getting fitted, but the experience and look was far from what I wanted. They don't offer slim options, so if you're looking for what most men want these days don't use this service. They aren't great quality as well, I got the full package down to the shoes and not one thing felt up to par with what I expect in association with Nordstrom. At least it was fairly affordable... though I wish I had just bought a suit at Zara instead.
Feedback
Improve quality and add more modern styles.