Susan Alexandra

Susan Alexandra

Susan Alexandra reviews and discussion

4.5

83% of reviewers would recommend to a friend

Reviews mention

  • Vibrant, playful aesthetic
  • Customizable, personalizable jewelry options
  • Sturdy, long-lasting card holder
  • Compliment-magnet, conversation-starting designs
  • Tarnishing charms on pearl chains
  • Loose fabric on claw clip
  • Charm findings occasionally detach
  • Small bag and chain sizing

Susan Alexandra delights, according to reviews, with exuberant beaded accessories that draw constant compliments and allow easy, personal customization; the brand is good for playful, conversation-starting pieces. Reviews also flag durability quirks—tarnishing charms, loose fabric on a rose claw clip, and occasional charm findings falling off—alongside sturdy small goods like the long-lasting card holder and a vibrant in-store experience.

AI summary based on Thingtesting reviews

15 reviews and posts

  • Susan Alexandra is such a delightful brand that crafts wonderfully playful/colorful jewelry and goods. What truly stands out is their easy customization options, which let you personalize pieces to your heart's content. I made a necklace with charms that represent me, and I get comments every time I wear it. The only bummer is that the charms have started to tarnish and bleed off on the pearl chain. Their NYC store is worth visiting as well. It's vibrant, unique, and perfectly embodies the brand's joyful, distinctive aesthetic. It's a fantastic brand for anyone who loves whimsical, standout accessories.

  • I visited Susan Alexandra's shop in the Lower East Side in NYC. It's a small, modest store but packed with lots of colors and great vibe. I ended up buying a DIY charm bracelet — I chose 5 charms. It took a few minutes for the employee to put it together and I've been wearing it for over a year. I want to get more charms soon. They have great variety, and as long as you don't shower with the jewelry, it lasts.

  • I discovered this brand at Nantucket shop, For Now. I am so obsessed with their earrings. They are expensive but feel like they will last forever. The Milagros earrings are the ones that I got & would highly recommend.

  • I really love everything Susan Alexandra stands for, not only as a brand but also as a person. I attended a beading workshop in Miami where each person got a branded bead box to DIY our own jewelry alongside Susan herself. My first purchase from the brand was a card case which has held up really well for several years. Aside from creating really high-quality, fun items, the brand's core community is really inclusive and cool too. + I love their lil shop on Orchard in LES 🌸

  • My friends and I all got the Baby Hold On ring on one of their recent trips to New York. The Susan Alexandra shop is so fun and inspiring and the folks who work there are so helpful and sweet. The brand is always innovating and I really love the youthful, nostalgic spirit they infuse in every product. I try to pop into the shop whenever I'm in the area just to see what's new! ✨

  • So freaking fun! The beaded designs of this brand are soooo cute and I’m obsessed with most of it. I have an adorable cow print card holder that I’ve used for about 2.5-3 years and it’s held up perfectly! It can fit 4-5 credit cards comfortably so I use this when I’m at a concert, traveling, or I’ll stuff some cash in instead. The other bags are a little pricey for my budget but I’m confident that the quality holds up well if I compare it to my card holder.

  • I was able to visit their NYC store - It was super cute and the customer service was great. I bought a lighter cover and love it! The products are super high quality (I would have never purchased if I thought it would break - but seems really durable).

  • Visited their boutique in New York City and it was like a bead museum. So much fun to just walk around. The creativity knows no bounds and you cannot walk around without a smile on your face from the fun and whimsy inside. Everything from jewelry to purses to dog accessories!

  • Love Susan Alexandra! I have several pieces and they are all conversation starters. The one gripe I have is the findings on some of the charmed pieces do have a tendency to fall off (I have had one charm fall off a charm bracelet so far), but otherwise I cannot complain! The pieces are gorgeous and I wear them often!

  • I love Susan Alexandra! I have the water bottle holder, and I get so many compliments.

  • I’ve been a Susan Alexandra fan for a long and finally bought the rose claw clip for my wedding rehearsal dinner. I love it and it’s so pretty but the fabric on the clip has come a little bit loose and I’m afraid of trying to fix it myself. I don’t think this is a defect though I think it’s just a slightly more fragile item. I also have the create your own tiny joys necklace and I love it. Only complaint is I wish I could make the chain longer.

  • Really cute bags, my friend had lent me it and was complimented by so many people. It's a small bag, mostly my phone could fit in it, which fit perfectly. The bag is sturdy and didn't feel flimsy. Hoping to get my own instead of borrowing my friends!

  • I’ve gone to the store in NYC and love all the stuff there. Really high quality and made with love. I got my friend a beaded bow clip for her hair and it’s so beautiful! Love the marketing and branding as well. Pretty unique style so understand it’s not for everyone.

  • Cheap materials, bad craftsmanship, overpriced and no care for presentation.