9d ago
HORRIBLE QUALITY and HORRIBLE CUSTOMER SERVICE! I purchased the gold metallic speks balls for my 8 yr old. In less than 6 months the paint is all gone and they are a dull grey/metal color. Now she thinks it looks gross, and it does. Customer Service said too bad it's outside the 60 day warranty. No wonder it's only 60 days, they fall apart right after that. This is clearly a defective product and they don't care. They did offer me 10% off a new one but why would I spend the money on a new one when they don't stand behind their product?! I asked to be connected to a manager to discuss the defect but no reply. They hide behind emails and choose to not respond. They don't care. DONT WASTE YOUR MONEY ON SPEKS!!

