Speks reviews and discussion

HORRIBLE QUALITY and HORRIBLE CUSTOMER SERVICE! I purchased the gold metallic speks balls for my 8 yr old. In less than 6 months the paint is all gone and they are a dull grey/metal color. Now she thinks it looks gross, and it does. Customer Service said too bad it's outside the 60 day warranty. No wonder it's only 60 days, they fall apart right after that. This is clearly a defective product and they don't care. They did offer me 10% off a new one but why would I spend the money on a new one when they don't stand behind their product?! I asked to be connected to a manager to discuss the defect but no reply. They hide behind emails and choose to not respond. They don't care. DONT WASTE YOUR MONEY ON SPEKS!!

Complete garbage. My local toy store got a ton of new Speks products restocked and I picked up the Gump 6pack and was so excited about it. It REEKED of paint fumes and smelled so so toxic. You could smell it throughout our entire home. I immediately emailed Speks and asked them if this was normal and if I could send this back and get a replacement. They were extremely rude to me and said because it wasn’t purchased on their website they will not stand behind their product. They don’t care about their customers at all, only their 15 minutes of fame from Needoh and manufacturing more products as quickly and as cheaply as possible. Do not buy any of the Gumps because I have confirmed with several people the new ones all smell the same 🤮

I leave this on my desk and find myself picking this up more often than I thought I would. It's fantastic for keeping my hands busy in meetings and very soothing. It also looks great, no weird rubber or plastic.