Soft Services makes fragrance-free physical exfoliant, chemical exfoliant, and daily lotion treatments for your skin.


Soft Services makes products, guides, and digital tools to help people who are looking for solutions to their body skin concerns. 

Rebecca Zhou

Annie Kreighbaum

Bath & Body

Is Soft Services good? Reviews suggest that while Soft Services has impressive packaging and offers effective products for conditions like keratosis pilaris, some users report a sticky residue and high prices. The brand's aesthetic and thoughtful design are praised, making it appealing for those seeking beautifully packaged skincare. However, potential buyers should consider the mixed feedback regarding product texture and effectiveness.

Soft Services

soothing solution

care cream

Theraplush overnight cream for hands

Software Update Retinol Serum

Clearing Mist

Toning Cream

Speed Soak

Buffing Bar

Carea Cream

Personal Care

Skin Care

Men's Grooming

This quick-absorbing, creamy overnight serum optimizes cosmetic improvement of fine lines/wrinkles, dullness, lax texture, and helps to even tone and texture. The formula encourages surface skin cell revolution with its high percentage of 0.25% pure retinol and is balanced with brightening and hydrating ingredients, such as 5% niacinamide and 3% glycerin, to help support balanced, bright skin.

Software Update

Performance Retinol Serum

Size

Just starting out with Theraplush and really loving it so far. Beautiful packaging and simple/clean dispensing mechanism. My dry winter hands greatly appreciate my purchase!

I ordered the Buffing Bar, Carea Cream, Speed Soak, and Soothing Solution. 

I've been consistently using the Buffing Bar on my upper arms and legs and my skin looks better than it has in years. 

I really like the Speed Soak because I don't love the feel of lotion and I like that it's gel-like and absorbs quickly. 

I enjoy using the Carea Cream before bed, not too thick or thin. 

I haven't been consistently using the Soothing Solution, but am trying to use it more so I can gauge if it works for me. It feels a little sticky after applying, but honestly I've never really loved the smell and feel of a "stronger" product like this (10% AHA). 

Overall, I think these are some of the best skincare products available right now. I love that they're all fragrance-free. I want to try some of the new products that just launched!


The packaging is incredible! I ordered the clearing mist and I really like the scent and the spray bottle. Can't speak to the efficacy yet but I'll definitely be ordering from Soft Services again for the unboxing and packaging alone! 

I tried the Speed Soak gel moisturizer. This truly is a lotion for people who dislike putting on lotion as far as application goes, as it absorbs super quickly and doesn't leave a scent afterwards. However, I found that it left a cooling effect on the skin and made the skin feel what I can only describe as like I put on a water-based face primer all over my body? Tacky, but not outright sticky. It was bearable, but didn't leave my skin feeling super hydrated. I can see myself using the rest as a lotion if I'm putting on clothes immediately after, but not as something I can put on before bed to feel cozy and moisturized. I'd still consider this a lotion for lotion haters, but for people that only hate the task of applying lotion, that can deal with the feeling on something sitting on their skin. Will not repurchase. 

I have really bad KP on my arms, and I’ve tried everything under the sun, but this buffing bar (and the carea cream, but I suspect mostly the buffing bar) has made the most noticeable difference in the least amount of time of any product I’ve tried. After using it 2-3x per week for the last two weeks or so, I have fewer bumps on my arms and my legs have never felt softer. The carea cream is nice too; it has a very thin texture, but a little goes a long way. It leaves my skin feeling moisturized without overdoing it. Only drawback is the price! $14 for one bar of soap is kind of ridiculous, even for “nice” soap. 

Packaging was NEXT level. Completed obsessed. Product quality is amazing too :)
Will definitely be repurchasing! 

I tried the soap bar. No smells. Didn’t do anything. Felt like my skin was dry and sticky after using. 

Good product, tiny bit drying so put other lotion on top. Did what is said it would but the routine got a little long for me to maintain. I use it more of a multi day treatment thing if I know I want my skin to look great for an event or something like that. 

Love the body wash, the formula and packaging are divine for my sensitive skin. I tried the speed soak lotion and it was just not for me. Left my skin sticky and did not feel super hydrating. 

Theraplush overnight cream for hands - not that it isn't nice, it just doesn't seem to do any more than a really good lotion/cream will do. It's very expensive for what you get, seems more of a gimmick. 

Blew any and all expectations.

Was just looking for some lotion to get my skin through the end of the dry winter and not only was this the best body lotion (Carea Cream) I've ever used but it's also the only thing I've found really helps the KP on my arms.

Also the packaging is some of the most thoughtful I've encountered. A paper bag it's beautifully wrapped in you can recycle (so you don't need to add yet another reusable tote to your closet) and the outer box also breaks down itself making recycling a breeze

I’m not really sure if I’m finding anything that needs improvement here… can’t wait to try more products. 

I tried the buffing bar, smoothing solution and the mask. The mask definitely has a pretty mild effect ( for me) the buffing bar is amazing. The smoothing solution is an incredible concept - I love that soft services takes body care to the next level, giving it the same attention as the face :-) the packaging is so nice too. 

TBH i can’t think of anything, this company is incredible. 

I have been using Soft Services essentially since they launched - my first order was in June 2021. I had been using an exfoliating bar by Crystal Peel for years before that and had been looking for a different option, and then Soft Services launched with their first product, the Buffing Bar. it was love at first use!

i have and will continue to reorder this product, it’s fantastic at exfoliating and alleviating ingrown hairs. i regularly recommend it to friends. the packaging and branding is phenomenal as well, and i love that they’re conscious about sustainability. I have not tried any of their other products yet, but I’ve been meaning to order their beautifully designed Soap Home, and will probably try a few other products with my next order as well. 

I found the serum's texture a little too sticky for daily use, but I think they reformulated. Definitely open to trying again once I run out of my current lotion.

I love the scrub bar. I was an early customer b/c I know the founders, but have become a loyal customer because of the quality of the scrub bar. I buy in bulk for free shipping for me and my husband. My husband is prone to dry skin, so it's become a part of his daily routine. It's made a noticeable difference. I also tried the skin lotion, but I didn't have strong feelings in any direction about it. But the scrub bar is a must for anyone with skin texture issues.

I got the buffing bar specifically for the KP on my elbows and knees, but I've also used it on my chest area where I experienced sunburn. I like how it feels on my skin and thankfully, it doesn't have a weird scent. 

P.s. I cut the bar in half because it was a bit big for me to hold easily and I'm also hoping I'll be able to use it for longer this way. 

First off, as a packaging nut I have to say the set was brilliantly packaged and very eco-friendly. They're extremely clear on what can be reused or recycled.

I have tried the buffing bar in the shower followed by the carea cream afterward on areas between my arm/armpit, thighs and on my back over the past 2 months, 1x per week. I've seen a reduction in bumps and redness overall, though there are still some dark spots that remain.

Theraplush (recently launched / they can't keep in stock) is something I love to see from a brand. Something that doesn't exist, has modern design & is multipurpose & looks great on your nightstand, and innovative ingredients that solve a problem! Love it!!!

This brand pretty much nails everything -- The branding/packaging is stunning. I haven't loved a branding this much in a while. AND the ingredients and products they offer are so innovative, and you can tell there was serious care put into the decisions of ingredients, texture/finish/feel, and packaging! I only have Theraplush (which is GENIUS by the way!) but am hoping to try it all soon!

I am a big fan of the Theraplush treatment and it's no surprise that it's always out of stock. I am particularly impressed with the attractive design of the shell, but even more so with its effectiveness in restoring moisture and nourishing dry skin, especially during the harsh winter months. 
Also the Speed Soak and Buffing Bar are also a great buy and essential to softer smoother hydrated skin.

Exfoliate bars worked great on me. Smooth. Received them at a How Long Gone show. Took home more for friends, they loved it. Will definitely try other products.

I received a full size Clearing Clay in a special edition GQ box. I double checked their site and see the product is no longer available. I can see why. I actually like the sulphur smell, but the product left my face feeling sticky after using it, which didn’t line up with the intended use. It looks like their product offering has decreased. I would still like to try other items in their assortment.  