Prose reviews and discussion

4.3

74% of reviewers would recommend to a friend

5

Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.

Reviews mention

  • Personalized, targeted formulations
  • Lightweight, effective shampoo
  • Softening, detangling conditioner
  • Transformative curl cream performance
  • Inconsistent formula performance
  • Occasional scalp irritation reports
  • Scent intensity divisive
  • Potentially drying or heavy feel

Prose earns strong reviews for its personalized hair and skincare that often deliver softer, shinier, more manageable hair and calmer, hydrated skin, with many noting reduced frizz, cleaner-feeling scalps, and bouncier curls—especially with the Pre‑Shampoo Scalp Mask, Custom Shampoo/Conditioner, and Curl Cream. However, reviews also report misses: formulas that feel heavy or drying, minimal results versus drugstore options, scent sensitivity, and recurring complaints about subscription management; some users even cite increased shedding or irritation.

AI summary based on Thingtesting reviews

1,459 reviews and posts

  • This product was gifted by prose. First off, the box is quite heavy. That's because all three are in beautiful, glass containers! I appreciate nice containers and glass just holds up well. I use this product about 2 weeks already and I love it. It comes with everything you need for your face to glow - cleanser, serum, and moisturizer. The products absorb quickly and have given my skin that "glassy" look without being oily. You only need a little of each product so these will definitely last me a long time

    Received a free product from Prose
  • This is my first personalized skincare set, and it has exceeded my expectations. The textures and scents are exactly what I prefer, and they are perfect for my skin condition. I adore that the bottles and jars have my name on them, which feels exclusive to me. I am eager to see how they will improve my skin. Complimentary from prose

    Influencer for Prose
  • This face wash offered by prose was the best thing that has happened to my face since birth. My skin is radiant to say the least. My skin has a glow without feeling oily whatsoever, and I’ve gotten so many compliments from people saying that my skin has gotten a lot smoother.

    Received a free product from Prose
  • Say goodbye to my old skincare and saying hello to Prose my new favorite!!! I loved the quiz that you take on the website to customize your skincare. The cleanser left my skin so soft and clean. The serum has the perfect consistency and it dries quickly! And the moisturizer is what I love the most, because it left my skin matte but hydrated at the same time! I also love how I had the option to get everything fragrance free! Gifted by Prose

    Received a free product from Prose
  • This is a really great way to have a custom skin care routine. I thought I was picking products that were good for my skin but they always broke out my skin. But using this treatment regime honestly gave me instant results. I was surprised by how soothes and calmed my skin felt and it actually looks like it was targeting my issues effectively. This was offered by prose.

    Received a free product from Prose
  • I received the opportunity to try the process and custom skincare products complimentary from Prose. So so exciting! To start, I found the survey to be very detailed but also easy to complete and not super time consuming. I love just how customized it is to your own skin, but also takes in local and environmental factors? I thought the first choice options for me were all perfect. The cleanser, serum and moisturizer are lovely. I love the scent I chose, super lightly fragranced. The cleanser cleans without stripping the skin. The moisturizer sinks in beautifully and is very hydrating. The serum might be my favorite, the cherry on top! Definitely recommend giving this a try if you're curious. Plus, who doesn't love having their name on their skincare? So cute!

    Received a free product from Prose
  • This customized skincare came in the nice paper packaging. The formula is awesome. To my dry skin, the texture has just about right consistency that perfect for use in the summer. They all created based on my preference which I am very satisfied. Complimentary from prose

  • I received these complimentary from prose and was skeptical about these custom products but they really do work! I love that you feel like you're getting a routine tailored to your needs and that the products and ingredients are effective! I'm very pleased with this line!

    Received a free product from Prose
  • Gifted by Prose — I am such a huge fan of these products. It’s incredible that it’s curated just for you, and it helps make my skin routine easy and simple. The products have been great on my skin and I love the scent! My skin already feels more hydrated!

    Received a free product from Prose
  • Complimentary from Prose. This was my first time trying customized skincare products and these products definitely exceeded my expectations. I like the fact that these products are personalized for my location and specific skin needs. The cleanser does a great job of cleaning my skin without leaving it stripped of moisture while the serum and moisturizer ensure my skin is hydrated and my skin's barrier is sufficiently protected. I also love the sleek, modern design of the packaging of these products.

    Received a free product from Prose
  • Gifted by Prose. I love these products! They are personalized for you based on your skincare test results and your location. They are so cute they come with your name on them and the quality of the bottle is so nice! And they are serious great for your skin!

    Received a free product from Prose
  • I love Prose. The cleanser makes my skin feel squeaky clean without stripping it of moisture. I have combination skin and the serum and the cream make my skin feel balanced and deeply hydrated. I love how the ingredients are chosen for my needs and my name on the bottles is such a cute touch! complimentary from prose

    Received a free product from Prose
  • This custom skincare is great! I took the survey and they customized my products based on my own skincare needs. When it arrived, I was really impressed by the packaging and quality. The bottles are even custom with my name on it. The cleanser, serum and moisturizer all have a great texture and I loved how hydrating the products have been for my skin. I can wait to see how well my skin looks after long term use! I received this product complimentary from prose in exchange for my honest opinion.

    Received a free product from Prose
  • This collection is amazing! I love how each product has been customized for my unique skincare needs. The cleanser is so refreshing! The serum is super hydrating, and the moisturizer leaves my skin with a beautiful glow! I highly recommend this unique custom made skincare set! Gifted by Prose Beauty

    Received a free product from Prose
  • Wow! This three step customization skincare plan is so incredibly phenomenal! My skin is more nourished and hydrated after each and every use. I love how smooth and soft my face feels after using it as well. Gifted by prose.

  • I tried their skincare subscription last year (December) and it tremendously helped with my skin discoloration. I just answered a quiz and they were able to provide a right formula for me. Not to mention they have excellent and impressive customer service. Btw, I’m both subscribed to haircare and skincare. Very highly recommended.

  • I appreciate how personalized the Prose Skincare Routine is. When customizing your routine, not only does Prose take into account factors like age and skin type, but they even consider things like area code, diet, how often you’re outside, and whether you regularly sit by a window. I feel like the customization made a difference in my overall experience. Not only do all of the products feel nice when applying, but my skin looks healthier and feels more balanced after using the routine regularly. I also love that there’s a fragrance free option as sometimes my skin can be too sensitive for fragrance. I was gifted by prose.

    Received a free product from Prose
  • I have washed my hair twice so far since my products arrived and I already see a difference! I love the scent of my shampoo, and the curl cream has made such a difference in my hair when dry! So worth the cost and I can hardly wait to see the results after a few more washes! #prosepraise

  • I’m in love with this customized combo, they made it for me. I’m already seeing a huge difference on my skin. All my dark acne spot has become fade and my skin looks so hydrated and flawless. I would recommend to a friend. Gifted by prose

  • Ameiii demais, incrível cheiro maravilhoso super recomendo.

    Friends with Prose