4.3
74% of reviewers would recommend to a friend
Prose
4.3 • 1,458 Reviews
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4.3
74% of reviewers would recommend to a friend
5
Reviews on Prose’s website have a higher average rating compared to reviews on Thingtesting.
Prose earns strong reviews for customized hair and skincare that often deliver softer, cleaner-feeling hair, reduced frizz, easier detangling, defined curls, and healthier-feeling scalps; however, results vary, with some users reporting dryness, greasiness, or even increased shedding. Reviewers praise the detailed quiz, personalized scents, and luxe, name-printed packaging, while noting inconsistent curl performance, lightweight conditioners that can feel insufficient, and formulas that don’t always outperform standard products.
AI summary based on Thingtesting reviews
2y ago
I had a reaction to my skin but I don't believe it was a cause of using the facial cleanser. My face is super sensitive and I started breaking out bad. I am now under the care of a dr for it, that's how bad it is. I contacted customer service and I was beyond pleased and thankful for the customer service! They tried to offer me options to stay with the product but due to my skin issue, I declined. But I was really pleased with the customer service I received, thank you prose! #prosepraise
2y ago
Wow! I received my personal hair care shampoo and conditioner. I’ve tried all the things and I’ve never been happy with the overall outcome of my washed hair. I’ve experienced from different hair products the following; hair frizziness, oily hair, breakage, and dry. Literally after the first use of prose I was shocked! My hair dried more controlled than I think it ever had in my LIFE and felt incredible! I am on to my next subscription order ✨right on time✨! I’m so impressed with my hair results that TODAY I placed my first skincare order. Excited and hopeful to see the same result for my skin that I did with my hair! Very very impressed with this product!!
2y ago
I love these skincare products! This was my first time trying custom skincare, and I was wary of the process, but I really appreciated how thorough the quiz was. When my products arrived I was stunned by how gorgeous the packaging is! And the products inside deliver: they’re gentle yet effective and feel high-end. Will definitely be reordering!
2y ago
My hair is fine but I have a lot of it so it could never withstand any amount of product. I have tried everything to get the volume back in my hair and nothing worked. After using Prose for a few weeks my hair just felt different and after a few months it I was like my hair was brand new! Now I never use product and my hair can withstand the heat from both a hair dryer and hot iron for the necessary time and only the weather can cause frizz. I am very pleased with the results!
2y ago
Prose has made a difference in my hair as I age. I’m approaching 50 and my hair is changing. I started using Prose a year or two ago and my hairdresser made a comment that it looked healthier, shinier, and felt good. Eventually, I stopped using Prose for a few months bc I wanted to try the salon brand. I haven’t spent much on hair products through the years, but I went back to Prose because I’m getting better results from their product than expensive salon brands. I like the quiz taken before committing to the product. Recently, I got the Hair mask and am looking forward to using that in my hair care routine. I have thick, long, heavy hair. I go through teh conditioner quicker, but I’m hoping the mask alleviates that problem.
2y ago
Great haircare, love the product... do not love the price. The product is great and does what it says that it will do, but the price is very steep.
2y ago
I’ve used Prose for about a year now and it’s amazing. Some weeks my skin is so clear that when I go out I get compliments on my SKIN! I do not wear makeup either so facial products are very important to me since I do not hide any blemishes. I have had severe allergies my entire life also and I have never been red, itchy, or puffy from these products. I use the hair products as well and the root supplements have helped my scalp and breakage. After 9 subscribed purchases the 10th is free so if you use skin and hair you quickly get free products. Budget out and use Prose! It’s definitely worth it.
2y ago
I’ve been using Prose for a few years now, and it has transformed my hair. I use a hydrating, color protective shampoo with a purple conditioner for brassiness. In addition, I have a mask for the lengths of my hair and it works great - reduces frizz. I recently ran out of the leave-in conditioner, but it worked really well when I needed extra hydration and help detangling. I’m curious about the curl products since my hair is naturally wavy, but I haven’t added it to my order yet. I like that Prose has a variety of products for different hair types and that the ingredients can be tailored to your preferences and needs. I would (and have) definitely recommend!
2y ago
I was skeptical to try it and I did and I love how it makes my hair feel the first day I used it!!!!!!
2y ago
I’ve been using prose for 3years now and my hair has never been in a better state! For context, I have 3B/C curls and have spent tons trying to find products that work for me. I saw results from prose immediately and have been a loyal customer ever since! They deserve all of the #prosepraise in the world!
2y ago
Both the hair and face products feel like miracles! It seems impossible to say "from the very first use," but it's true. :) I've been using Prose shampoo and conditioner for years. It makes my fine hair soft and manageable, without weighing it down or making it greasy. Best products I've ever used on my hair! I just recently tried Prose face care -- wash, serum, and cream -- with equally amazing results. I've always had clear and low-maintenance skin... until the last year. Recently, I've been challenged with a combo of dryness and regular breakouts that I had no idea how to address. I ordered Prose face care and felt immediate relief. No more dryness. No breakouts of any kind. Skin that was pealing felt soothed and healed within days. It was like a miracle! Thank you! #ProsePraise
2y ago
I love how the shampoo, conditioner and curl cream make my hair look naturally beautiful! And the skin cleanser, serum and moisturizer go on smoothly and aren’t heavy. I’m also very “scent sensitive” and all of the products have light, pleasant scents. The product survey to get just what I needed and wanted was spot on!! Delivery of my order was quick, with great packaging.
2y ago
I chose Prose custom hair care because my thin, limp hair needed a tailored solution. After just one week, I noticed a huge difference: my hair feels healthier and is no longer frizzy. Plus, the smell is amazing, making my showers a treat for my mental health. Prose's personalized approach clearly makes all the difference! #ProsePraise
What I loved most about Prose was the personalization of the products to my specific needs. The products have improved the hydration of my skin, making it smoother and more radiant. What could be improved is the delivery time. Another suggestion would be to offer more scent options for the products. Overall, I am very satisfied with Prose and will continue to use it. #ProsePraise
2y ago
As grad school ended the culmination of all that hard work and stress had done a visible number on my hair. Paired with a med change I was feeling a huge amount of insecurity that my once voluminous curls had reduced to dry shapeless fly aways. It had become so thin I had to cut my mid-back length hair to above my shoulders. It was devastating. My hair is my favorite physical attribute and I didn’t feel like me anymore. I’m now a 2 year prose user and am happy to say about a year of continuous use has my hair is better than it was before all those life changes, and continues to remain full and healthy. I tell anyone who asks this product line saved my hair. #praisepros
2y ago
Shampoo works for me, but it was too frequent so I stopped about a year ago. Now that they have 12-week intervals (again) I resubscribed and tried also skincare (free products, ok, maybe I shouldn’t have, there’s always a catch.. I just thought I would try). Turns out they also subscribed me to a hair supplement (monthly!) and hair mask (monthly as well!). I cancelled everything except shampoo. Too late for the first order (about 140$ CAD extra). I may have been greedy but they are intentionally misleading and it’s a system. Just be aware.
2y ago
I am really enjoying using my new haircare routine. It's helping my hair look and feel much better. It smells pretty good (but kind of reminds me of the cool water cologne my first high school boyfriend wore). I would like it if the product were a little more affordable
2y ago
I love Prose! My fine and curly hair has always been extremely difficult to manage, but since using Prose it is noticeably more healthy, my curls are thriving and my frizz is significantly decreased. People in my life have even noticed a difference in it! The first order was slow to receive, but all of my subsequent orders have been placed and delivered in under 5 days! I don’t think I’ll ever go back to “off the shelf” hair products again.
2y ago
I have dry, thin, gray hair. My customized products from Prose are the best I’ve ever used! My hair is silky, soft, and feels healthy. My waves stay in all day and there’s no “scrunch out the crunch”. I love that.
2y ago
I'm in love with these products! Since I started using the haircare system, I have had noticably less shedding and my scalp isn't as itchy. It's a 10!