Experience
I loved everything this brand stood for, the packaging, the experience, etc-- but I just couldn't get my dog to eat it! I followed all the suggestions and tried mixing it with the food she's been eating most of her life, all the things.... she just went on full hunger strike. This is not really Petaluma's fault at all, I get it... food is personal, even for dogs, I guess. But I was sad to waste or be stuck with so much of something (it's a huge bag!) that wasn't totally right for her.
Feedback
A tiny sample size would be awesome! I could have figured out if my dog would actually eat the food sooner and saved the waste and cost and emissions of shipping. Or maybe another flavor profile? I really want this to work!