Peloton reviews and discussion

4.4

89% of reviewers would recommend to a friend

Reviews mention

  • Engaging, charismatic instructors
  • Extensive, evolving class library
  • Sturdy, smooth ride hardware
  • Motivating, community-driven platform
  • Uncomfortable, rigid bike saddle
  • High, recurring membership fees
  • Occasional clunky software updates
  • Inconsistent hardware longevity

Peloton wins praise in reviews for motivating, studio-caliber classes, engaging instructors (Cody Rigsby, Alex Toussaint, Robin Arzón), seamless app breadth, and sturdy, smooth hardware that makes at‑home workouts convenient and habit‑forming; however, recurring membership costs are widely criticized, the bike seat comfort and occasional hardware maintenance issues recur, and some find the experience overrated or less effective than live classes. Overall, Peloton is good if you’ll use it consistently and value variety and community, but buyers should weigh subscription demands and ergonomics.

AI summary based on Thingtesting reviews

752 reviews and posts

  • I have the Peloton bike and use the digital subscription as well. As an ex-college athlete I love having the competitiveness built in for the rides. There is also a wide range of classes so there is something for everyone.

    Feedback

    Adding more classes to the prenatal/postnatal programs would be helpful.

  • This is one of the few exercise routines I have stuck with, accelerated due to the pandemic. The classes are always fresh and the music is fun to ride to. You tend to pick one instructor and stick with them, and they usually have new classes every week. The back catalog is quite extensive, so you never feel you are doing the same workout twice. The bike itself is well built, and Peloton's support is super great if something breaks. For example, when I moved house the cable to connect the monitor broke; they sent me a replacement and instructions on how to fix it myself.

    Feedback

    They don't have as many live classes as they could (maybe due to COVID). There is also much to be done around live competition. They are making games for the device so that could be a fun way to change things up and make things more competitive but fair.

  • From ordering, to financing, to delivery, to ease of use. This has seriously been one of the best purchases I have ever made. Their instructors have built such a beautiful community with programming and motivation. All classes (inclusive of bike) are phenomenal and you can choose classes based on where you are at for the day. These are even better classes than my old gym and less expensive.

    Feedback

    The only thing I wish existed was a pause button on the bike.

  • SaaS is awesome, you don't even need the bike!