4.6
94% of reviewers would recommend to a friend
Owala
4.6 • 149 Reviews
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4.6
94% of reviewers would recommend to a friend
Owala earns strong reviews as a high-performing, leak-resistant hydration brand whose FreeSip lid—offering both straw and chug options—makes drinking intuitive and keeps beverages cold for hours. Reviews also flag drawbacks: some sizes don’t fit cup holders, components can be tricky to clean with mold-prone silicone and occasional straw detachment, certain bottles feel heavy or top‑heavy, and isolated reports cite rust, paint chipping, instability in a tumbler, and leaks if unlocked.
AI summary based on Thingtesting reviews
I have owned a lot of water bottles over the years (Hydroflask, Stanley, Swell, Yeti, BruMate, etc.) and nothing compares to my Owala! The straw and sipper mechanism has been amazing when you are spill prone. Easy to clean, travels well, and keeps your water/beverages cold!

THE BEST THING WATER BOTTLE OF ALL TIME. I love the option to drink from the built in straw or wide-mouth opening. I’ve never had a problem with leaking and the different color combos are so fun.
Feedback
Options to customize color combos, mix and match lids.

2y ago
I bought my Owala at target a year ago while on vacation. I only drank filtered water in it and cleaned it correctly. What I noticed was was the finish at the inside bottom of it was flaking off and I should not be drinking that. I contacted them about a warranty and they told me their over hyped warranty doesn't cover that. I'm wondering when WOULD their warranty kick in? I'm not buying another one if these overpriced bottles from this company. It's all hype.


2y ago
Save yourself the money—not only is this not worth the $30+ dollars, the company also refuses to stand by its “lifetime warranty.” We purchased this water bottle to be used in a classroom setting. We used it for less than a week and the top holder (which holds on the lid) snapped off. It wasn’t dropped or used inappropriately—which the company sited as being the reason behind this manufacturer malfunction. Not the fact that this is just cheaply made. Their support team is a joke. So, if you’re looking at this because you think it’s high quality and that the company will stand behind the product, you should go elsewhere. I have had better customer service at Target and Walmart. We will never be using this company again and I encourage you to do the same—unless you’re comfortable with shelling out $30 every week for a new water bottle.

2y ago
I feel compelled to share my recent experience with Owala Stainless Steel Travel Tumbler with Straw and Handle Cloudscape to inform and caution others about potential issues. My purchase of Owala Tumbler quickly turned into a frustrating ordeal due to significant quality concerns and inadequate customer service. Upon receiving Owala Tumbler, I noticed a concerning stability issue that compromised its functionality and safety. Despite there being no visible damage, the product exhibited instability that suggested a manufacturing defect. Concerned for my safety and disappointed by the product's performance, I reached out to the customer service team. In my correspondence with Taylor from customer service, I detailed the stability issue and expressed my concerns. However, the response I received was less than satisfactory. Instead of acknowledging the severity of the issue, I was met with resistance and a proposed solution of waiting an additional 30-60 days for reassessment. This response was not only impractical but also unacceptable given the potential safety hazards posed by the product's instability. As a consumer, I believe it's crucial to prioritize product safety and customer satisfaction. Unfortunately, Owala's handling of this situation fell short of these expectations. A thorough inspection of the product to assess the reported stability issue and timely resolution are imperative to uphold the brand's reputation for quality and reliability. In conclusion, I advise potential buyers to proceed with caution when considering Owala Tumbler. My experience serves as a cautionary tale about the importance of thoroughly evaluating product quality and customer service before making a purchase decision. Naz



Actually keeps ice cold. Doesn’t fling your drink everywhere like Hydroflask straw top. FreeSip Technology is brilliant.

I'm an Owala convert! Well, for some things. I drink so much water, I have a few water bottles for different use cases. These are great for hikes and/or long errand days. For traveling or other every day use, it's a little big.
10mo ago
The only water bottle I'll use now. Many of my friends are skeptical of the durability and convenience of such brightly colored bottles, but once converted, they never go back. The ability to sip and chug when needed is so great. My 40oz bottle also keeps ice water cold for up to 48 hours, helpful for long work days and travel (But don't open a full bottle on the plane! iykyk) Another thing to note is that their customer service and warranty team are incredible! Any issues with your bottle and they will give you credit for replacement pieces!
9mo ago
I love my owala! Fav gym water bottle.
7mo ago
I love that the cap covers the whole opening, so I don't have to worry about putting my mouth on an exposed straw - it feels much more hygienic. My only issue is that I had to replace the rubber piece in the cap, and now it's difficult to close.
7mo ago
I love that it's sort of like using a straw without using a straw, if that makes sense. Except the cap keeps everything enclosed. I've also found that the water bottle is easy to take apart for cleaning.
9mo ago
So many companies tried to imitate the freesip that I had to try the original, and I get the hype now. The convenience of the built in straw or talking a big gulp when you need it is never something I would have thought of wanting, but now I'm shocked that it took us this long to get here. The colour combinations are so fun as well, and their collaborations are fun and on trend without being "trendy."
9mo ago
I love my FreeSip! It's so much more motivating to drink water with 2 ways to sip. I also like that the handle locks the top so I can throw it in my bag without having to worry about spills. My one downside is the weight. It's pretty heavy and the shipoing from the DTC site was a bit long but overall, this was a great purchase for me. I'm not a huge water drinker or water bottle collector so this was really worth it to me.
9mo ago
I’m completely obsessed with my Owalas. I have a 24oz bottle that I carry with me everywhere and keep the 40oz at home so I’m never without. They never leak, survive every drop, and honestly make me want to drink more water throughout my day.
9mo ago
The Owala water bottle is by far the best I've owned. Not only is it incredibly stylish but it is amazingly functional. I do quite a bit of traveling and have had some pretty awful experiences with the water bottles I've brought with me on planes. Not Owala though! The bottle stays shut and locked as promised, and doesn't leak a even a drop. The bottle also keeps my water cold, which is a plus. Lastly, the Owala bottle is easy to clean.
9mo ago
I bought this water bottle because while I like having the option of a straw, I want to avoid all the mouth and smile lines that may come along with it. This bottle is perfect. The spout to sip isn’t so big that you’ll accidentally spill all over yourself. Iced water also stays cold throughout the night. Safe to say this is my fave water bottle of all time. Great for gifts, too.
7mo ago
I'm not sure I love any water bottle more than this one! It keeps my water super cold (I always add ice), I can sip easily no matter the position of the water bottle, and I can travel with it without any spills!
7mo ago
I love this water bottle because it keeps my water so COLD for so long! I love the colors it comes in and it isn't too heavy to carry around. I have one big complaint though - if I don't lock it and it tips over it gushes out and makes a huge mess in seconds! This has happened many times since I tend to keep it unlocked while I am using it. I think it's because there are 2 openings, one is a like a straw and the other is a wide opening so the wide opening is where it is pouring out of. If it weren't for that feature I'd rate this the perfect water bottle!
9mo ago
I love my Owala so much. The straw feature is great. I don’t find myself using the spout all that much. I’ve never had an issue with leaking but if I could suggest one improvement it would be keeping the water and ice colder longer!
9mo ago
I love my Owala FreeSip water bottle. I carry it in my tote bag to work, and I love how it's leakproof even if it's on its side. It's easy to clean, too, because each part is removable. I drink a lot more water because of the built-in straw.