I wish I have read the reviews before I purchased items from them!!!!!!!!! Please read before buying from this company!!!!!!
Horrible customer service!!!!!!!!!!!!
I went online to TheMayfair group and purchased 3 items when the items arrived they were too big so I went online and instead of exchanging the sizes I placed another order for the same items but in a smaller size. I was sure that like other companies they will refund me the amount for the first order that I returned since it was too large on me. They don't have 1800 number the only way to communicate with them is through the contact us which takes them forever to answer. They even stated in one of their emails that I shouldn't be sending so many emails about the same issue - what are you kidding me!!!!!!!!!! so instead of refunding me the money they kept stating in the same email that they don't have a refund policy - are you for real??????? what kind of an online company has a policy of only exchanges and store credit??????? There was one customer that wrote: "For a business that literally got famous promoting positivity, empathy, and kindness they lacked that entirely" - you are so right.
I don't want a store credit or their gift cards since I will never purchase from this company anything!!!!!