Maev

I have seen this brand for a long time and just got a puppy - so I knew I wanted to give it a try. My puppy loves this food, especially the crunch!

My dogs love this food. The problem is that in the summer months, they do not ship in a timely manner and the food arrives defrosted. You would think that they would have rectified the issue as the only way you can get maev is online. So unfortunately , due to poor shipping schedules or the extra expense for 2 day shipping, this great dog food is being kicked to the curb.

Probably the worst customer service I’ve ever experienced. If you’re running out of dog food it takes forever to get some shipped so your dog is just stuck without food for days, it’s also in NO retail stores so it’s impossible to go and get some. After trying to email and call, I’ve gotten a generic email response and a phone call that said she apologized. I still do not have dog food or a response. Think twice before switching to this dog food.

Despite following instructions, both my dogs had terrible digestive issues with Maev. When I asked to cancel, they did cancel my subscription but went ahead and processed the next order . I had reached out prior to the order being processed but somehow they processed anyway and shipped... Highly expensive order and now I'm stuck with pounds of food that make my dogs ill. Most rescues won't accept the raw food because of food borne illness. Definitely not worth it .

Ordered this raw dog food with excitement. Fed it to my dog immediately. My dog didnt want to know anything about it. Hated it. I tried one more time. My dog wanted nothing to do with this food. The food does look disgusting. The next day I called and told customer service that my dog hates your food, I want a refund. The request for the refund has to go through the owner. Just received an email that I was rejected for a refund, but, I could schedule a call with the owner if I choose. Imagine that! This company has only been in business for 2 years. 2 years more than it should of been. You have to stand by your products, and also stand by the consumers. You stole 85 dollars from me. Lost me as a customer, and future customers. My dog hates your food. Date of experience: January 12, 2023

Ever since being recommended to this product, my dogs energy started to drastically change after a few weeks feeding him this food. It’s pre prepped with meats and veggies which let me tell you my little guy would not touch any veggies. Having a German Shepherd/Belgium Malinois I only want him to perform at peak performance and it’s definitely showing. His coat is softer, energy is high, and he literally doesn’t leave any thing left in the bowl. Definitely Recommend this or at least give it a 2 week trial. He even loves it frozen, being the hotter parts of the year it’s definitely a better thing as well.

We have been with Maev since Nugget came home late spring of 2022. She was a 10 week old Chinese Shar Pei puppy and we were determined to find her a diet that would provide her support for a long lasting and healthy life. We chose Maev not only because of its convenience but because Shar Pei’s tend to be a bit sensitive to food. As working professionals in Los Angeles my partner and I don’t have a lot of time to make a raw diet from scratch so having something delivered to our doorstep that is of such high quality was really amazing for us! You can literally see the raw ingredients your dog is eating which is important to us as opposed to a lot of the other brands that sell raw patties etc. with a lot more ingredients and additives (not to add they’re a mess to serve). We also feed the supplements bars as well as add salmon oils, other fruits and veggies, and an occasional raw eggs etc. just to keep it exciting for Nugget. We also just brought a new fur baby home named Nox and we are currently switching his diet to Maev as well! We understand Maev is an up and coming business and the raw food market is somewhat newer so we have had a few hiccups with Maev; however, I am still giving them five stars as every time we have had an issue they are always happy to fix the problem and make it right. We wish them the best as their success will only mean that our dogs will have a long and healthy life.

We've been feeding Maev for the last two weeks and I can't stop talking about how amazing it is. The product is unlike anything else available, the packaging is so clean and easy to use, and most importantly my dog has never been more excited about meal time than he is now. Already seeing a reduction in his shedding and improved digestion.

I was really excited to try Maev for our new puppy who was having tummy problems with all kibble, but our experience was bad. First, they advertised the puppy bundle to depict the vitamin bars included, which they aren't and they don't tell you. Second, the bone broth topper that does come with the puppy bundle was on back order, but that was never disclosed to us until we received just the two bags of food and nothing else. I contacted customer service, they are extremely difficult to reach as there isn't a phone number you can even call and chat support was not helpful in the least. All communication had to be done via email, which in 2023 is unacceptable because it causes delays that are unnecessary and unexpected. I finally did reach a rep via email who provided a full refund and as a show of faith sent the bone broth topper and paused our subscription to allow us to try the product as it was made to be, as a bundle. The broth showed up melted, with absolutely nothing to keep it cold in the box and it had what looks like a soapy foam on top of the jars. I contacted customer service via email as I was instructed to do, and the customer service rep was rude, clearly hadn't taken the time to review the order issues prior to replying and simply said you got a full refund, "your order will arrive in excellent condition, just like the second order that came in"...yet I'm a first time customer so clearly he was too busy to be bothered to fix the issue for the second time. I didn't get to try the products because I couldn't get the company to actually send me my order as one and in edible condition. Based purely on my family's experience with customer service and the repeated failures by Maev to deliver what I paid for, we cancelled our subscription and do not recommend this company. Leaving a puppy with tummy problems in a lurch while she patiently waits for the new food her owners are trying to provide her with is a pretty rotten thing to do.

I’ve been looking for a raw chicken food for my giant breed puppy that is convenient. I have to say, this product did not disappoint. - You pour it straight out of the bag (instead of having to thaw) - The nutrient profile is perfect for big growing puppies - My dog obviously liked the taste, looking all around the bowl for anything he missed Definitely going to by buying again…

Food came frozen and my dog loved it. I really appreciated how they have different ingredients to fit what your dog needs. Would definitely recommend!

I decided to switch to Maev after using premium kibble for my Golden Retriever almost all of his life. I used this Kibble because our breeder told us to use it when we got our dog as a puppy. It wasn't until I decided to just take a risk and see if some of my dog's health issues would be solved by switching to something natural like Raw food. A few months in and I'm already seeing awesome results with our golden as he is consuming less water, shiny/healthy coat, energy, bad breath pretty much gone, and smaller stools. The price of the food can seem pretty expensive, but it's actually cheaper than other "health" food brands. Also you just scoop and serve instead of having to squeeze food out and hope your dog likes it.

My last order arrived partially thawed with no dry ice in the bag. They only sent me half the amount I had ordered and ignored my request for a refund *update did finally get a refund*. The food used to be great, which is why I stuck with it despite website/ordering issues and slow customer service, but they changed the formula and is now including raw potatoes and less meat for the same price. Wouldn’t recommend.

Initially was very happy with the mix of meat vegies and fruits in the hair and skin bags. With out any update from MAEV the formula has changed to very little meat, very little fruits to hole lot of low cost vegies. Its like a big salad with the hint of meat.

My dog is obsessed with Maev's daily vitamin bars. As a chihuahua, he's got a ton of anxiety and the anxiety and mental health bars do wonders for keeping him calm daily. Plus, the customer support team is always great about delivering quick responses to any questions. Good human-grade food that is sourced locally is hard to find and Maev knocks it out of the park.

My dog is obsessed with this food. So glad that I found Maev and made the switch.

My miniature schnauzer loved the food and I think he was doing well on it. However, I had to cancel due to constant shipping issues. In the middle of winter, I had 6 bags in a row arrived completely thawed, no dry ice was ever in the box, plain cardboard box (not insulated as advertised) and the smell of raw meat was so overwhelming I had to dispose of it immediately. Customer service tried three times to get me my order not ruined, but after the 3rd try I cancelled. I have had this dog food for months before this with no issue. Not sure what changed but I can't feed my dog spoiled food. It's a shame. (No I don't live in an out of the way place with slow delivery either) I get overnight packages all the times with no issues.

Neither of my dogs will touch this food. I called Maev and they said they see this all the time. They recommend that I add diced boiled chicken and they would then eat it then. Flat out scam. Don’t buy it.

My dog was not a fan of this food. She picked out bits of it, but left most in the bowl and it melted into a smelly slop. Also, be careful, if your dog doesn't eat everything before you leave for work, they will be left with rotting raw meat all day. When I inquired about a return policy or some kind of refund, I was disappointed to find that this company had zero consideration for how much money I wasted. Would have been nice to at least get a partial refund. I'm out almost $300 and they will simply move on to the next unlucky customer.

Pros: - Convenient deliver - My dog really enjoys it and its good for him Cons: - Expensive - Says cancel anytime but there aren't any instructions on how to cancel and you can't cancel from the site without speaking with a customer service rep. - It will automatically enroll you in a subscription if you don't pay attention. The site doesn't make it easy to just order one thing.