L'Occitane En Provence
4.4 • 25 Reviews
L'Occitane en Provence makes a range of skincare, body, and hand care products.
4.4
L'Occitane En Provence earns positive reviews for sensorial, high-quality formulas that leave skin soft, hydrated, and beautifully scented, though results can feel modest and some scents irritate sensitive skin. Reviews also note that while textures absorb cleanly and the Verbena and Almond collections delight, the brand underwhelms for severe winter dryness and divides opinion on value.
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3mo ago
Honestly I really love this brand. I think they have super high quality products. I've tried their hand cream and their shampoo and conditioner, and all of them are great. My only issue with this brand is the price point, I would not say it's an accessible brand by any means.
This is a brand that gets a lot of hype and im kind of on the fence about it. On one side the products are of very nice quality and smell really good, but at the same time I don’t know if I can really justify the price. The products are nice but they don’t give me wowing, impressive results.
The smell is so nice and very floral and refreshing. The texture of the hand cream is more on the lightweight and hydrating side rather than the rich creamy feeling that other L’occitane hand creams give off.
3mo ago
s in the Jacksonville, FL store at Town Center. I have never been so disrespected in my life. I was going to spend over $320 on Mother’s Day. I had inquired where I saw on line they had a 5 gift set and the employee Cheryl acted like she had no idea what I was talking about so I had to show her on my phone. Then while at the register she’s like let me see if we even have any more available. She said we have been really busy. So she did know there was a gift set included. She also said oh it’s only for VIP guests. Unreal. Then I said well I’ve always had great experiences in this store until today. So she gets the manager her name is Stephaine. She further made me never want to return with her snide attitude no smile with her arms folded standing in the doorway doing absolutely nothing. I couldn’t believe she was the manager she has zero customer service skills and in no way should represent a luxury line such as L’occitane. I began shopping in the Beverly Hills store in 1996. I will never return to the Jacksonville store as someone said in another review they treat you like absolute garbage. Such an absolute shame to spend hundreds of dollars to be treated like this. No phone call to apologize nothing. I was never offered any samples like every other time I have been in a store. Just the absolute worst experience ever. After reading other reviews on line similar experiences have been had at this store! For a luxury store this was more like a dollar general experience!
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What is L'Occitane En Provence?
L'Occitane en Provence makes a range of skincare, body, and hand care products.
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Discover Radiant Beauty Products By L'Occitane. Shop Our Skincare, Body Care, And Hand Care Products & Treatments For A Sensorial And Emotional Experience
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