2.5
33% of reviewers would recommend to a friend
Laughland
2.5 • 18 Reviews
Laughland makes teeth whitening kits using a personalized formula to deliver an effective treatment and quick results.
mylaughland.com2.5
33% of reviewers would recommend to a friend
Based on user reviews, Laughland seems to be unreliable. While some users found that the product initially worked without causing teeth sensitivity, others experienced issues such as unexpected sensitivity and significant problems with customer service. Strengths include the product's initial effectiveness and lack of teeth sensitivity, but weaknesses like poor customer service and misleading subscription practices are frequently mentioned. Potential buyers should exercise caution and carefully review the company's policies.
AI summary based on Thingtesting reviews
7d ago
I would not recommend this company and it’s not because their product isn’t good. They like to take money out of your account when it’s not authorized. Money was taken out of my account a month early when I asked for the product to be sent 2 months out. I didn’t need the product that soon and they wouldn’t let me return it, even though it was unopened. Also, you can’t speak to a person when there is an issue. You have to email them.
1mo ago
Very poor customer service and policy is very vague especially if they are out to scam the customer. Absolutely not recommending the product.
1mo ago
Never ever buy this brand! They lie about trials and make you purchase products that you didn’t order, using you card info without your consent! Need to go to a lawyer to solve it because the brand didn’t care about it
1mo ago
I had an issue with the kit. The company responded immediately and sent me a replacement right away. I have sensitive teeth and nothing has worked for me. This product works!
1mo ago
I ordered the promotional kit and received three weeks after ordering. I immediately canceled the subscription, but the refill kit was shipped without my permission. Customer service contacted me and said there was nothing they could do. They processed a refill before I got to even try the first trial shipment. Buyer Beware! Poor customer service!!!
2mo ago
No good customer service and misrepresentation abounds. Returns aren't accepted on sale prices even if unopened. Emailing a return request or question may not be answered for three tries with three different representatives. AND although some sites claim results with 10 minutes of use per day for 6 days, the instructions state that 15 is the minimum and 25 minutes is recommended.
2mo ago
Read every review before buying this. First off it's a monthly thing but all that is hidden so you sign up thinking everything is cool and watch out. Make sure that the way you pay is very important that they can cancel the automatic payments Seriously that is very important They got me, 30 bucks but I got rid of them
4mo ago
I tried this product during the trial period. It caused sensitivity and I sent a cancellation notice. The cancelation was ignored and I continued to receive product. I finally had to dispute the charges with my cc company in order to stop being charged. TOTAL SCAM!
5mo ago
Scam company, charged $29 but received nothing. Everyone should report this company for investigation
9mo ago
I like many people signed up for the free trial and at first thought it was a great product. Months after the free trial I decided to give it a go again. A one month supplied subscription is $29. which is pretty steep but I felt like it worked during the trial period so I decided to go ahead and give it another chance. I placed my order, received an email that stated orders are shipped in 2-3 business days and that an email would be sent when product shipped. 2 weeks go by and zero email or product. Contacted customer service who asked me to look outside at my mailbox to ensure it wasn’t there(incredibly insulting). Informed customer service due to the delay I wanted to cancel the order, subscription and wanted a full refund since my credit card was charged the second I placed the order. No refund, no cancellation but stated they would ship the product immediately. I did get it quickly. The only reason I know the subscription wasn’t canceled was due to a charge the following month and yet again no product. Contacted customer service regarding my previous email which they could see where I asked for my order to be canceled, money returned and end my subscription. Customer service the first time apologized and stated it would be cancelled. 2nd charge I was told that since I DID NOT go on their website and cancel then there was nothing they could do and according to this customer service person refunds were not allowable but they would as a courtesy cancel my subscription. This company is shady AF, unethical and I believe does bait and switch tactics. With my trial order I had no teeth sensitivity whatsoever which was great and the first product I had found that didn’t cause sensitivity. The second time I tried it months later after the first use of the product my teeth were extremely sensitive. Consumer beware prior to purchase. Save your money and go with a reputable company with standard customer service support. I was given different information each time I reached out. I will also be contacting the BBB. Awful experience.
The free trial is an awesome deal that I have recommended to friends! The super strength is high quality and begins to work after one use! I could get 4 uses out of each syringe meaning $10 for 12 uses!! Highly recommend checking it out!
Surprisingly no sensitivity, even though I wore the super strength for 30 min 6 days in a row and usually feel pain if I use Crest white strips for the same duration (I once got woken up by the cold air in my bedroom because my teeth were sensitive to it). My gums felt a little tender towards the end, but I also have a budding gum problem. My teeth did get whiter, but it wasn't anything crazy. Have however been told my teeth are already quite white. Chose to use with a portable charger so that I could be mobile (like I'm used to with whitening strips).
I've got the at-home whitening kit and whitening pet, but unfortunately, I did not see any results after one month of using them. In the second month, I saw very small changes, but honestly not better than using any whitening strips that you can buy in the drugstore.
Feedback
I do not like that it is impossible to cancel or change your subscription, you only have to contact support. It seems like a not customer-friendly tactic to me!
I tried this when it was glo up and have also done some laughland branded gel. I like the concept but I just didn’t see the same results as I would if I used drugstore whitening strips (I was on a pretty high strength too). I didn’t have any sensitivity issues just no results 🤷🏾♀️
Feedback
They don’t include instructions in the packaging so I have to hunt around forever every time I want to know how long I’m supposed to keep the tray in which is annoying. I wish my phone timer started automatically when I plugged them in.
2y ago
It was okay over the time period used it. The reason for the 2 star rating is that I was charged twice within a couple weeks of 5.93 on my credit card for no reason that I can figure out. I have tried to connect with them per their customer service 3 days in a row with no email returned. There is no way to call them or get ahold of them besides email. At this point I just want to cancel my subscription. My next supposed renewal happens in a couple days and if I get clarification soon I would maybe reconsider. Right now not a fan of the company :(
3y ago
this is the best teeth whitening product that I have found! Actually works and doesn’t cause any sensitivity.
3y ago
I've been getting routine whitening treatments from my dentist for the past 5+ years. Then during the pandemic my dentist has limited hours, wasn't open for a couple of months, and just been a huge hassle to get into. I've waited on writing a review for Laughland until I used it for 6 months to see genuine results, and I can for sure say this works! By month 3, my teeth were back to my original shade pre-pandemic, and now at month 6, my teeth are whiter than when I used to go to the dentist. I've upgraded my formula to be stronger once back in July and that made a big improvement. Love and can't recommend Laughland enough!
Feedback
The gel syringes are supposed to be applied in increments of 1/4 but the labels are 1/3. Hard to measure gel usage! I've already emailed customer support but hopefully this changes soon!
3y ago
I have used a lot of different teeth whitening products. Some I thought improved the color of my teeth. Products including Crest Whitening Strips, Charcoal, Whitening toothpaste and Whitening gels. Nothing, as in absolutely none of them, whitened my teeth compared to what Laughland did (even after using those products for months and years). I could see a major difference in the whiteness of my teeth after the very first use. Now, after using the product for 3 months my teeth look professionally whitened with my teeth being milk white. And to add to that there has been no discomfort nor irritations. With all that said, I HIGHLY recommend this product!
Feedback
I wish the light came with a travel case! It isn't easy to travel with, and I just wrap in tissues for now