UPDATED REVIEW:
I am updating this review at the request of the merchant, who fully refunded my purchase after four years.
I can only speak to the quality of the ring I purchased, not their other jewelry. I truly wanted to love this ring—it was exactly what I had been searching for and was unavailable elsewhere. Unfortunately, four different stones fell out over time. I paid to replace two, and they replaced one. When the third stone fell out, they offered to send me a new ring, presumably with modifications to improve the setting. I was hopeful, but after a few more months, another stone fell out.
At that point, I requested a full refund because I could no longer wear the ring with confidence. They did refund the entire purchase price, which I appreciate. However, I am still out the $400+ I spent on repairs and replacement diamonds. That said, their customer service was responsive, and I would rate it 4+. What I can say, if you have issues with your jewelry, they will work with you if you are persistent.
Original Post: Worst piece of jewelry I have ever purchased and I do mean worst. Buyer beware absolutely do not buy from this company. I spent $1200 on a marquee cut seven stone diamond ring and less than a year had to replace one of the diamonds that fell out, then less than two years, had to replace another diamond that fell out, had it for two days after the second repair and a third diamond fell out. Asked them multiple times to check the other settings before returning the ring to me each time and clearly they didn’t, and couldn’t care less.
Now I have an expensive, yet worthless piece of jewelry that I can’t wear and I’m absolutely not going to send back a third time to pay even more money. This is a true and honest review. Do not shop here.