The product itself is fine, but the first two quarters I received were nearly identical in fragrance—making it a complete waste of money to receive two bottles. Unfortunately, with a busy schedule, I let the subscription continue for another two quarters, only to realize I hadn’t even opened the boxes. This is far more fragrance than I could ever use, let alone within a single quarter.
I returned my last box in the winter and assumed that was the end of it—until I saw an unexpected charge on my credit card this month. Apparently, returning the product wasn’t enough; I was also required to manually cancel my leger space. Now, after being charged again, I have to keep my leger open just to process a return before I can cancel. This deliberately convoluted system forces customers into a frustrating loop, requiring extra steps just to stop a subscription. To make matters worse, they don’t provide an easy way to request a return label through their website, adding another unnecessary hurdle.
Once I complete this return, I won’t forget to close my leger space, ensuring I’m finally done with this overpriced and deceptive process. I initially liked the concept of their product, but the reality was disappointing—fragrances too similar to justify repeated purchases, and a cancellation system that feels intentionally predatory. After this experience, I would never purchase from them again.
