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Average rating from 3 users
Dear Frances Reviews
I really love this brand. Everything from their brand design, to customer service consistency and the quality of items. It is an investment brand, and a bonus-at-work treat but worth the money. Timeless footwear you will love for a long time, and that will go with most of your outfits. Highly recommend as a gift.
It would be great to see the brand work with sustainable footwear fabric companys to use renewable materials in their footwear.
If you write a negative review, the company will insult and intimidate you. Most good companies have strong leadership but to insult a customer (I bought two boots and returned one pair--which means I still paid this company $700) is outrageous.
Very poor customer service. Harassing anyone who reviews them negatively. Intimidating which means a company based off fear and toxic values.
Absolutely beautiful shoes and very comfortable. Love the mission also!