Curex reviews and discussion

It works amazingly well. I went from being so incredibly allergic to cats (a huge asthma trigger) to being able to live with and regularly cuddle with two of them. Plus the process couldn't be easier--all communication has been via email and text messages, and after the initial bloodwork to get started, all the vials are shipped directly to your house. I don't have the time to go and get regular allergy shots every week and I don't know anyone who does. A couple drops under my tongue each night and within months, the change was profound. I could not recommend this service more.

My allergies had been getting worse and worse every year, to the point where I was having symptoms year-round. I started my Curex treatment in January and as of late February, I have barely had any symptoms. The only lingering symptom is very mild stuffiness and it’s slowly going away as I continue treatment. Overall a great solution to one of the worst things about living in Dallas. I recommend Curex to everyone who complains about allergies.

The first thing that gets processed is your allergy test fee. Once you've submitted payment, customer service ceases to exist. I needed to follow up because the requisition for my allergy test was non-functional at their recommended testing lab. The lab was even willing to take my word for it that I had prepaid, but the medical codes Curex used were unrecognized within the system... the system Curex referred me to. It was a huge waste of time and money to attend a medical appointment and have no service rendered. When you follow up with Curex, there is no response at all. They have a fake phone number that doesn't ring and goes straight to voicemail at all hours of every day, and voice messages appear unmonitored and not responded to. They have a fake text support line that produces no responses. They do respond, eventually, by email, with minimal assistance, but there is a 0% chance of ever speaking directly with an employee. The responses provided by email refuse to acknowledge any company responsibility in the disorganization, and provide no path forward to resolving the issue. Sublingual immunotherapy seems like a brilliant product that could make an incredible difference. This company has the power to bring that to people, but is cutting all possible corners with customer service and personalization, outsourcing all of the actual work to community partners who they don't even communicate with, and adds nothing of value to the process. They are a middle man that doesn't even employ people to do the "middle man" part of the job. They automate a non-functioning system, setting you up to navigate the whole thing independently with faulty paperwork. I would recommend pursuing a different sublingual immunotherapy company (Wyndly, Quantum, going through your doctor).

Maybe a good idea but the customer service is lacking for such a high end product. The pricing of this brand is poorly done - they changed their entire pricing structure after signup but the treatment is supposedly not effective if done for less than 3 years. The pricing should be more consistent with what’s advertised at signup. Additionally there’s no guidance on checking efficacy other than waiting for another season of allergies and seeing how things go. That would work great were it not for their confusing pricing increases and lack of clarity from their customer service folks.