4.4
86% of reviewers would recommend to a friend
Comfrt
4.4 • 1,815 Reviews
•

4.4
86% of reviewers would recommend to a friend
Comfrt earns passionate reviews for ultra-soft, thick, slightly weighted hoodies and sweat sets that feel like a cozy hug, wash well, and look polished for travel, errands, or lounging; many say they help ease anxiety. However, reviews repeatedly cite inconsistent sizing (oversized vs undersized, long sleeves/legs), fabric shedding/lint, occasional loose threads, and severe frustrations with customer service, exchanges, preorders, and store‑credit‑only returns.
AI summary based on Thingtesting reviews
1y ago
Comfort sucks I would never buy a hoodie from here because of how many annoying ads they run on all my social media platforms. They’re clearly cheaply made and spend all their money on advertisements instead of actually bettering their product. Don’t buy anything from here. they are the worst. Hey comfort! here’s a tip, STOP WITH THE ADVERTISEMENT. YOU ARE SO ANNOYING.
1y ago
Bought the tank top in tan and doesnt look like the pictures. I am 5"2 and it's a bra on me. Horrible costumer service.
1y ago
I have been eyeing this brand for a while! I got the sweatshirt & jogger set & it doesn’t disappoint. It is so soft, perfectly oversized and super comfortable. Definitely recommend!
1y ago
Customer service is non existent. I did a pre order set for my daughter and got a hefty discount for waiting several months. The sweatpants fit her great, the sweatshirt is too small tried to do an even exchange for the next size up. You have to return the sweatshirt then wait for the credit. Fine no big deal. Problem is I paid $17 for the sweatshirt and get a $17 discount that unfortunately won’t pay for the exact same sweatshirt in the larger size (L vs M). Because if you want to order just the sweatshirt it’s $39 which my credit won’t cover. Not sure how this is even fair. Sent MUTLIPLE emails with no response. Will NEVER order from them again.
1y ago
Worse customer service. Place your order wait 3 months for it to ship and you'll only receive a credit it you need to return. Nope....I'll go elsewhere...
1y ago
Really horrible customer service, it has taken me over a month, and over 30 emails to get my return processed. The overall quality is not bad though, I have yet to receive my preorder but that is expected. Looking forward to receiving my sweatshirt and sweatpants, hopefully it will be worth it
1y ago
BEWARE DO NOT BUY : I purchased 2 sweatpants and 2 hoodies. I recieved the sweatpants and they are to big. I tired to find a number for customer service so I can return them for a smaller size, NO #I emailed them twice and have not heard back in over 3 weeks. Then I recieved an email stating that my hoodies were delivered, I never recieved them. Again I emailed them and have not heard back again. In total I have sent 3 emailed and have not been able to return the sweatpants and have no idea where my hoodies went. So I am out of my money. DO NOT ORDER, BECAUSE YOU HAVE NOT WAY TO CONTACT THESE PEOPLE. BEWARE !!!!!
1y ago
They have the comfiest lounge wear in neutral colors.
1y ago
i love this brand so much, i have bought multiple sets and will continue to shop here!
1y ago
Very comfy. Would recommend for anyone who wants to look fly and comfortable.
1y ago
Great quality, fast shipping, easy site to navigate.
1y ago
Customer service is absolutely trash for this company. Be careful what you order. I placed a pre-order. in December 28. It got here in March which was fine and then when I received it, it was the wrong color and the pants were massive so I reached out sent them pictures of the color that I received, which was a green color and I had ordered milestone gray. They then offered me a gift card if I return it for 30 something dollars I believe or right at $30. I’ll have to look back and see But I said no because I paid more than that. I just want what I ordered so then they agreed to send me the correct color and a size medium. I returned it on April 2. I finally get an email about two weeks later. I had to let them know. Hey I returned it because I hadn’t heard anything. They tell me OK let’s review and we’ll get back to you a few days later I get an email saying my return expired well now my return didn’t expire. I sent my order to you then in the same day they’re telling me oh yeah we’re reviewing your order. We’ll send you a gift card. No, that’s not what we agreed on. We agreed on you sending me what I ordered and a size medium. it’s definitely not worth the hassle! Be VERY CAUTIOUS with this company.
1y ago
I wasn’t sure what to expect if it was worth the hype or not. And it was! The Affirmation set lives to its expectations. The hoodie helps me relax and stay calm which reduces my anxiety levels. It even makes me strut when I walk like a sense of confidence I feel like a different person. Not sure how they do this but it works! Totally recommend! Definitely helped boost my confidence!
1y ago
Be sure about your size as their ‘return’ process is horrible. I’m embarking on what looks to be about a month process that will cost me 50% more than what I paid at initial purchase to exchange a pair of sweat pants for the exact same ones one size smaller. Bought the pants as part of a set as a present and with no option to exchange ( you have to return for store credit and rebuy) between the higher price of buying the pants on their own on the shipping charge in out another $20+. Oh and then did contact them and they were very quick to confirm this is their process.
1y ago
I guess the quality is fine just not right for me. I am looking to return my 2 sweatshirt and the company claims its system is down!? Very difficult to work with! I do not feel a return should take so much effort.
1y ago
I love this set. By far the most comfortable and durable sweat set I’ve ever purchased. The slightly weighted material is so cozy. The price is so worth what you are receiving. I will be purchasing more from Comfrt! I love the brands mission, I received my product 3 days after purchase!
1y ago
The best in my opinion fits great and amazing customer service definitely buying more
1y ago
Very easy to order quick delivery perfect fit. More of a baggy fit but it’s feels really nice.
1y ago
Amazing quality. Amazing colors. So soft. Makes me feel like I'm always getting hugged
1y ago
Quality of these sweatshirts are not great. The “weighted” sweatshirt is not weighted. I literally took off a 9$ Walmart sweatshirt and put this one on and it was lighter. I tried to return it only to get a message back that there are no refunds- only store credit. This is not clearly stated when checking out. I had this store credit so I figured I would try again and get a larger size to wear around the house and the proportions are comical. The sleeves are over a foot longer than the end of the sweatshirt. Iv never felt like iv wasted money more than purchasing from this store.