Comfrt reviews and discussion

4.4

86% of reviewers would recommend to a friend

Reviews mention

  • Buttery-soft interior fleece
  • Slightly weighted construction
  • Rich, distinctive color palette
  • Roomy, oversized silhouette
  • Inconsistent garment sizing
  • Interior linting and pilling
  • Color fading after washes
  • Oversized zip hoodies massive

Comfrt draws raves for ultra-soft, slightly weighted hoodies and sweat sets that feel like a warm hug and deliver cozy, oversized fits in rich colors like Bark, Berry, and Camo; reviews say the pieces are warm, durable, and versatile for travel, workouts, and lounging. However, reviews also report serious drawbacks: inconsistent sizing (especially petite fit and Cloud zip running very large), shedding/pilling and color fade, defective items, and widespread complaints of email-only customer service, strict store-credit returns, lost packages, and preorder delays—leaving many buyers frustrated despite loving the product.

AI summary based on Thingtesting reviews

1,820 reviews and posts

  • Where have these been all my life! Recently my husband sent me a tiktok about them and said - you should get one. I'd seen it before and wanted to buy, but didn't. Well if you tell me to get one, I'm getting one. I ordered my pastel pink hoodie and it literally came the very next day....shocked! So first I thought it was just a hoodie, no biggie. Well I was wrong...my goodness this is so comfy!! I went back and bought the matching sweatpants and they also came the next day. Now I have the best comfy lounge around set. I can't wait to wear this when we go cold weather camping this year. I will say they are unisex so make sure to look at the charts. Amazing and thick!!!

  • Soft and comfy, but the sheer thickness of it creates such a odd silhouette, I just don’t find it looks good on anyone

  • I love Comfrt so much! Their sweat sets are so comfy and the material is super soft and great quality. I like how the fabric is slightly weighted as it helps me feel less anxious and also more cozy, especially in the colder months.

  • I’m seriously obsessed with Comfort’s sweats and hoodies! They’re so soft and cozy, I practically live in them. I loved them so much, I even got a hoodie for my puppy. I’m so hooked on their stuff that I’ve signed up for their text notifications just to make sure I don’t miss any new releases. Every time I get a text, I’m ready to grab whatever’s new. If you’re looking for super comfy, stylish loungewear,

  • My boyfriend got me a set as a gift, and it’s now my go to lounge set! I wouldn’t consider it “weighted” but it is still a very thick and good quality material. I plan on buying another set!

  • For starters my carhart hoodie is much heavier unfortunately so I would believe the heavyweight part of the advertising, the hoodie itself is double layered and that's what makes it feel heavy across the back and ITS VERY HARD TO GET AHOLD OF ANYONE TO GET MY FULL ORDER FROM THEM AFTER SPENDING ALMOST 200 DOLLARS AND HAVING A CHILD THAT NEEDS APPARENTLY THESE CLOTHES.BEFORE SCHOOL, now they are saying oct??? Before I'll get the rest of my order when it was placed the exact same time as a add on to my order. Little upset here, hope the fuzz stays soft but been hearing it won't. NOT WORTH THE MONEY.

    Youtube
  • Looooooove my comfrt hoodie but after a few washes the inside got a weird texture, the sweatpants are so comfy but they are extremely pricey

  • I’ve tried this product and it’s comfortable and stylish hoodies and sweatpants are for everyone, especially people with anxiety issues.

  • I adore the mission of this brand so incredibly much. Plus all the products are so stinking cute and comfortable! I do really feel like these have helped my anxiety - similar to a weighted blanket when you sleep!

  • I spent $130 at comfrt and I never got my package, refund or store credit. My package was returned to sender and I asked if they could send to the right address I would have paid for shipping. But I was told it wasn’t their problem. It said the package was delivered on their end but I never received a tracking code and will not be receiving my package. 0/10 will not recommend this brand unless you want to throw your money away. You’d probably be better off.

  • Order placed in April. Product paid for in April. Its now July and none of the items have been received, refunded or my inquiries responded to. For a company claiming to support 'mental health' they're misleading advertising, they actually do NOTHING to support peace of mind or faith in 'the process'. Additionally, they're continuing to advertise the product, claiming it can be received in just days, yet I have been waiting (74) days. Only to be met with silence and inattentiveness. This is DEFINITELY NOT a company that supports ANY benefit to Mental Health. Dana Bultez

  • So cute! So fluffy and I love how the hoodie is wide an comfy. The colors on the sweater and short pants set are so cute as well. I am very happy to have bought this after seeing it on my feed. And what's better than having a matching pastel hoodie set with my sister, Bbogle (who's a poodle).

  • Very good discount! Absolutely loved the deal

    Influencer for Comfrt
  • Comfrt is soo worth it! It’s definitely one of my favorite hoodie brands. I would definitely recommend them to one of my friends. The quality of their pieces are high quality and feel very well crafted.

  • WORST COMPANY TO ORDER FROM!!!! This place is a scam to get more money out of you. My husband measured me using THE SIZING CHART on the COMFRT website. I would be a SMALL according to their sizing chart, again ON THEIR WEBSITE. I ordered the small since I was going off their sizing chart and I should of had plenty of room and yet when I received them, NO the bottoms did not fit. Now here's the second problem. NON EXISTANT customer service. The "EXCHANGE POLICY" is complete nonsense. Explain to your customers, WHY it just cost me ANOTHER $17.32 ON TOP of what I've already paid to purchase the EXACT same pair of sweatpants to get the CORRECT size?? You are FALSLY ADVERTISING your SIZING CHART with INACCURATE SIZES, with a NONSENSE and NON EXISTANT "EXCHANGE POLICY" JUST TO OBTAIN MORE REVENUE. The thing that makes it even worst, NIKE products are more "weighted and oversized" then these OVER PRICED and UNDERSIZED products.

  • *** BUYER BEWARE *** The entire experience has been horrible. I have waited over 85 days for my product which was ordered in April and we are now halfway through June. No where when I ordered did anything state that it would take that long, their excuse was that it was "made-to-order". I doubt they have someone hand knitting these. I am moving next week and will likely not be here to receive the product. I contacted Comfrt to ask them to cancel the order and refund to my original payment method and John A, the CX Rep, only offered store credit or an e-giftcard. John A played the back and forth condesending email game for a bit until I said that the BS was done. I don't want store credit now that I know how long it takes to receive their products and I would never use an e-gift card for a friend to have to go through the misery that their customer support is. I will no longer buy from this company and I suggest that the *** BUYER BEWARE ***

  • Bought the travel jacket and camo jacket with matching sweat pants. To be honest I am disappointed. As someone who sleeps with a weighted blanket for years this material is not "slightly weighted" it is simply a thick material that no normal person would wear just lounging around. They are made for winter. Super thick material made for someone who is freezing. Or needs a blanket all the time. I will not buy from them again. No reason to, just go find a thick jacket/sweater same thing. The travel jacket does have 6 pockets 2 are netted inside the main pockets.

  • The best hoodie ever it being slightly weighted is a game changer!!! i love how this company incorporated mental health into fashion!!ordering was so simple and easy and i got my hoddie at a great price!!

  • the softest sweat set i’ve ever had! i’d recommend going a size down because it’s super oversized! i’ve been wearing this set everyday and it’s been the softest set ive own. 10/10 recommend to anyone who is looking for a comfortable sweat set!

    Influencer for Comfrt
  • Worst customer service experience I’ve ever had. I ordered my daughter 2 hoodies and a pair of sweatpants because she loved mine. Order says it was delivered and I can confirm with my cameras it was not. I checked with all my neighbors and no one has it. Waited for the mail next day still nothing . Comfrt says they aren’t responsible for the shipping once it leaves their hands if the customer doesn’t get it it isn’t their problem and wouldn’t refund or reship items. I will never order from here again .