Comfrt reviews and discussion

4.4

86% of reviewers would recommend to a friend

Reviews mention

  • Buttery-soft, plush fabric
  • Rich, earthy color palette
  • Oversized, flattering silhouettes
  • Thoughtful, travel-ready pockets
  • Inconsistent, variable sizing
  • Occasional linting and pilling
  • Sleeves and inseams run long
  • Inconsistent weighted sensation

Comfrt earns rave reviews for ultra-soft, thick, slightly weighted hoodies, sweatpants, and blankets that feel like a warm hug and stay cozy after washes, but reviews also flag serious issues with customer service, refunds, returns, shipping, and preorder delays. Reviews praise the oversized, flattering fit, rich color options, pet-matching pieces, and travel-friendly pockets, while criticizing inconsistent sizing, fabric shedding/pilling, and claims of “weighted” feel not always matching expectations.

AI summary based on Thingtesting reviews

1,852 reviews and posts

  • I was gifted the signature set, this is my first set ever owned and I love it. Snug fit and true very true to size with a little extra room for comfort. Shipping took a little long but worth the wait.

  • I absolutely love the Signature Hoodie and Signature Sweatpants! This is the softest sweatsuit I have ever worn and I’m in love! The inside is so soft and the material itself is so thick. I love the embroidered logo in the front as well! I will be ordering more for sure!

  • What's the old saying "if I could leave... What's the old saying "if I could leave a zero review I would" Yeah that's me. My experience with this unprofessional horrible company goes like this. So back in January, I pre-ordered THREE items. These were for my twin nieces that | didn't need until Easter so I was like OK this is great because | get a little bit of a discount plus because I've ordered more than one item, so | get free shipping. My ship date was March 21st, so plenty of time before Easter. So I didn't think any more of it and then around March 21 | got an email that 2 of my 3 items shipped. So a week went by and I contacted them asking about the third item and how the only thing done was a shipping label was created. So about a day later it finally shipped. I received it on March 31, so that was plenty of time before Easter. I purchased the pastel collection, one hoodie and sweatpants in lavender and one hoodie and sweatpants in baby blue for my twin nieces. After I opened a package, I noticed that they did not send me a SMALL BABY BLUE hoodie, instead they sent a MEDIUM SKY straight leg sweatpants. So at this moment, I knew I wasn't getting anything before Easter so once again, l emailed them and basically told them that, not only did they did the wrong size AND color, but they didn't even send a hoodie, and to send me the item that | ordered, and send me a return label so I can return this item that I did not even order. I got an Al response telling me to send pictures and send the SKU of the incorrect item. So I did. They did not even respond. So three days later I sent another email saying hey I've already sent one email you sent the wrong item and mind you I sent all of the pictures that they asked for, all of the SKUs etc. I never got a response from a human. The only thing that happened was on April 2. I woke up to an email that said that they sent a return of $28.74. So not only did they not re-order the correct item, but I had to re-order and pay shipping so it ended up being 15 more dollars out of my pocket because of their mistake. Had it been for me, I would've not re-purchased anything, but it was for my niece and that's not fair to her. To say this company is unprofessional is an understatement.

  • I really love the halo light weight collection, living in Wisconsin the minimalist is great for winter but the halo light weight is amazing for spring!

    Influencer for Comfrt
  • I love comfrt matching sets! They are so soft. The halo light weight hoodie specifically is so comfortable and breathable i love it for light workouts like walking or just lounging around the house! 10/10

    Influencer for Comfrt
  • This is absolutely the softest hoodie I’ve ever owned! The quality exceeds expectations, the fit is perfect! This is not only perfect for those cold gym mornings, but for every day wear! I will be purchasing other colors!

  • 1000/10. Amazing quality …. gorgeous!!!! SO cozy!!! And LOVE the oversized fit!!!! BRB throwing all my old goodies away 😂❤️ Start the car!!!!!! Need to order one of everything on this website immediately.

  • Bought this cute hoodie for my 60 lb lab mix who loves all things comfy! Perfect for chilly spring days AND the purple looks quite perfect on her! I was also surprised at how quickly we received our product!

    Influencer for Comfrt
  • The hoodie is very comfortable and has many many pockets, the most pockets I've ever had. It is a thick oversized hoodie that is great for long travels. I like to sleep with my eyes covered so the eye cover in the hoodie is the best part for me. I love the hoodie. Highly recommend.

  • WARNING: High Price, Low Quality, Zero Support Rating: ⭐☆☆☆☆ I regret ever clicking "buy" on Comfrt. This company claims to support mental health, but their business practices have caused me nothing but extreme anxiety and frustration. They have lied about every single claim they make. For a brand that markets itself on "comfort" and mental health, causing this much anxiety is the ultimate irony. Buyer beware. 1. The Quality is a Joke: First off, despite the hype, none of the hoodies are weighted—not even a little bit. I received items with holes, crooked logos, and "wonky" fits. Some of the necks of the hoodies are so tight I can barely get my head through, the hoods are weirdly shaped, and the fabric bunches up awkwardly on the arms and legs. 2. Fabric & Maintenance Nightmare: The colors are inconsistent—I ordered mauve and received a color that looks like mud. The sets attract every piece of lint within a five-mile radius and are absolute stain magnets. Even before washing, they're already pilling, and following their washing instructions exactly, the set pilled even worse and immediately became less soft. I found a pound of fleece shed in my washer and dryer. They are the definition of high-maintenance for low-quality results. 3. The "Express" Shipping Scam: I paid $14.75 for 2-day express shipping, yet my order took over two weeks to arrive. Their "processing" time is a crawl, and they let you purchase items that aren't even in stock. 4. Predatory Return Policy & Non-Existent Service: This is the worst part. There is no phone number to call. They give you a tiny 5-day window to report damages, then ignore you. If you manage to get a response, they try to charge return/processing fees that aren't listed anywhere on the site. They do not give refunds. If you’re "lucky," you get a store credit minus their hidden fees. Comfrt is not worth the money, the hype, or the effort. They’ve truly only caused me mental harm through their lack of transparency and total lack of customer service. If everything doesn't go "just perfect" with your order, you are completely out of luck. Save your money and your sanity. Shop elsewhere. ***If they choose to remedy any of these situations, I'll update or make a new review.

    Verified purchase

  • The hoodie is terrible quality. The edge of the hoodie is bumpy and poorly constructed, I had not noticed but II see it even on the model photo, wow so poorly done! I’ve never seen anything is bad. Also hate how long it is, and fits weird (im a size small). Pants also fit weird. Asked for a refund as I can get a better and cheaper set on Amazon, they refused and only offer store credit. Horrible customer service!! I will have to file a charge back to get my money back and waste time, energy to mail this garbage back.

  • Comfrt has one of the finest quality sweatshirt materials that you can find. This is only my first purchase, but I will 100% be buying from them again. The color selection and the style of the hoodie is everything. I personally would recommend this product to anyone that is in need of a hoodie for any occasion. I truly have no feedback to improve this product, because it’s pretty spot on.

    Received a free product from Comfrt
  • This Hoodie is perfect for my Chihuahua, Hope. It’s warm and very comfy. Would recommend to any and everyone. Especially dog moms with pets that have high anxiety; since these Hoodies are heavyweight to help with anxiety. Order a size down as they are oversized! I got an xxs for my 6 pound chihuahua.

  • Comfrt is hands down my favorite lounge set right now. The fabric is soft but structured, cozy without looking sloppy, and it still feels elevated enough to wear out. And the fact that they have matching dog outfits? Obsessed. Her sweatshirt has a leash opening and is just as soft as mine — she literally fell asleep in it. Comfy. Chic. Matching with your pup. 10/10 🐾✨

    Influencer for Comfrt
  • Im already wearing my brand new hoodie from Comfrt and my heart is delighted with warmth and confidence and cozy feeling! Me wearing this hoodie as an ambassador makes me feel proud and that I’m helping out with showing growth and happiness! I 100% would recommend this product to ANY of my friends or family! Even my own dog! I love to wear something with purpose style and something to feel good in!

    Invested in Comfrt
  • The comfiest hoodie i have ever owned! The material is so soft and smooth and the hoodie is nice and oversized and a little heavy, creating this feeling of safety when I wear it. And I love my matching sweatpants. I live in this thing.

  • Getting every color! So comfy. No sagging or having to constantly pull them up. Great for a cute everyday look or at the gym. Perfect for a tough workout. Squat proof!

  • I have purchased many things from Comfrt and I LOVE everything that I have purchased. I’ve purchased the camo zip up and sweatpants (kids), the dog hoodie, and just today purchased a matching hoodie and sweatpants to the dog hoodie for my boyfriend and I. So comfortable and such great quality.

  • POV: You put on the Cloud Hoodie from Comfrt and suddenly… ✨GLOW UP MODE ACTIVATED✨ Before: tired. After: cozy, confident, unstoppable 💅💖 This hoodie is SO soft, it literally feels like a cloud hugging me ☁️ The fit? Perfectly oversized. The vibe? Main character energy. From chill days to cute fit days — this hoodie does it ALL 😍 10/10 comfort. 10/10 style. 100% obsessed. If you want comfy + cute = THIS is it 💕” The downsize is sizing as it’s hugely oversized order a size down or 2 if it’s a snug fit you after 💗,

    Influencer for Comfrt
  • I loved that I got my order super fast! It is th most comfortable set I’ve ever worn, I got compliments first day or wearing the set it fits perfect i recommend this set to anybody looking for a nice set color wise and comfort wise

    Influencer for Comfrt