4.5
90% of reviewers would recommend to a friend
Away
4.5 • 1,377 Reviews
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4.5
90% of reviewers would recommend to a friend
Away wins strong reviews for durable, sleek luggage that packs efficiently and rolls smoothly, with many users praising years-long performance, thoughtful compression and laundry-bag interiors, and responsive lifetime warranty support. Reviews also flag drawbacks: shells scuff and scratch easily (especially light colors), handles can wobble, wheels or zippers occasionally fail, aluminum dents and feels heavy, and the removable battery is cumbersome under airline rules.
AI summary based on Thingtesting reviews
Highly functional, fit's all the stuff my psycho fiance tries to squeeze in
This is my tried and true luggage brand. I own three of their suitcases and love them all. It's easy to clean (even the white one), the wheels and material is sturdy, and you can check it knowing it'll never pop open. It has a bunch of flex to it, perfect for those of us who like to overpack and need to sit on the suitcase.
Feedback
Offer more customizable options so my suitcase isn't the same as everyone at the airport
Great quality products that have clearly had a lot of thought put into design. Worth the high cost for their standard bags, though maybe not for their other products.
My suitcase is super sturdy and having the phone charger attached is a game changer!
luggage looks very sleek and stylish but does not feel very durable
I bought my Bigger Carry-On luggage a few years ago back in London, and since then I've never traveled using another bag. It's so pretty, practical, lightweight and so spacious inside. Quality is great too, mine only has a few scratches here and there. Truly recommended!
I have their large suitcase. Pros: Has a sturdy plastic shell, couple of useful zip up compartments, & a laundry bag inside. Cons: The feet on the outside broke off the 2nd time I ever used it and left sharp screws sticking out which I very almost lacerated myself on at baggage claim. Away did send me some replacement feet under warranty so I could repair it, but those have now also broken off too :(
Feedback
Better quality build.
Great quality products and amazing customer service who truly stand behind their products.
5y ago
Away suitcases are amazing! They are cheap, simple, stylish, and very high quality. I jumped on it pretty early on and recommended it to a countless number of friends. I know SO MANY people who have an Away suitcase.
Feedback
It does get scratched pretty easily and it's especially visible on the black suitcase.
High quality, durable, and when they're not, they quickly replace. I've had multiple bags for a LONG time and easily had them replaced when dented.
I love my away case. Finish, quality, distinctiveness at the carousel bag collection. The charging capability also a plus.
Feedback
Very expensive. A lot riding on longevity and I haven’t had the opportunity to travel a lot with it, so time will Tell.
1y ago
LOVE MY AWAY LUGGAGE. Very great material, I actually was gifted it, and definitely would buy one with my own money! It's a great size, and just very intentional design. I think there price really does match there quality.
1y ago
There's a reason that these suitcases have taken over airports (which unfortunately makes my life more difficult because I need to find clever ways of differentiating bags) but it's simply because these Away is one of the best. As someone who dreads checking a bag, the carry-on is the only suitcase I travel with now. I've done weeks in Asia and Europe with this mighty suitcase and glided it across cobble stones and airport carpeting with ease. After six years and multiple trips across the globe, the handle started sticking after a visit to the sandy beaches in Brazil. But true to their lifetime warranty, they sent me a replacement bag completely free of charge.
1y ago
This suitcase is lightweight and durable for travel. I also like the color ways it has.
1y ago
Once you go Away, you never go back! I've been using Away luggage exclusively since discovering it in 2017. My Bigger Carry-On Flex fits everything I need as an overpacker—with a one year-old toddler. That tells you everything you need to know.
1y ago
I feel generally good about my away bag. I wouldn’t say that it’s life-changing though. I like that my carry-on size came with the option To it to charge your devices, sometimes I just take the charger out and use it as an external charger and put it in other bags. I will say though because it’s a hard case I don’t really feel like I can fit that much in there in the carry-on size for example, I have a wheeled duffel from Patagonia that is carry-on size that I can fit so much in. I took it around Italy for two weeks plus a backpack.
1y ago
The bags feel like they have a motor in them they roll so smoothly! Great customer service - took return when zipper broke with no issues. Favorite suitcase
1y ago
Rolling is so easy with the away suitcase. I can stroll in any direction and my bag follows. It’s sleek on the outside and durable. It’s also fits so many clothes. The height of the handle is great and I love using
2y ago
Bought for my honeymoon, then bought more for my kiddo. Love the colors and the durability. They are the first bags we reach for always.
2y ago
Love the style of suitcases and adore my carry on, but I find the full size hard case suitcase very heavy. As someone who frequently travels overseas it’s a little annoying to have such a percentage of my weight allowance be taken up by my suitcase itself. Currently in search of something more lightweight