4.5
90% of reviewers would recommend to a friend
Away
4.5 • 1,375 Reviews
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4.5
90% of reviewers would recommend to a friend
Away earns strong reviews for durable, lightweight polycarbonate and aluminum luggage that glides smoothly, packs efficiently with compression panels and a laundry bag, and is backed by responsive, often generous warranty service; however, reviews also flag easy exterior scuffing/dents, occasional zipper/handle/wheel issues, divisive or cumbersome battery compartments, and ubiquity that causes bag mix-ups. Overall, Away is good and works well for frequent travel, but buyers should expect cosmetic wear and consider darker colors or covers.
AI summary based on Thingtesting reviews
I purchased the aluminum hard-shell suitcase and was so disappointed by how easily it dented, even before traveling! I take relatively good care of my things and was surprised that the hard case was not more durable. Ended up returning it because I need something that can withstand my frequent travel without looking shabby.
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A stronger outer shell on the aluminum case would have been what changed my mind on this. Definitely do not choose that material if you are hard on your suitcases or even plan to check the bag!
4y ago
I have the carry on rolling luggage and the larger size suitcase. Great turn radius and very lightweight.
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My only qualm with Away is that the luggage gets scratched and blackened when going through security and getting loaded on and off the plane. Compared to the material of other luggage, Away gets visibly more beat up.
I don't like how there is no option for a top zip luggage. I feel like it's harder to figure out how much I can fit because I have to try closing the luggage in on itself. Love the aesthetic, the colors, just not as functional as other luggages.
Sleek, easy-to-lug-around luggage that makes you feel like you have your life together even as you're running down the terminal for your flight. Comes with a laundry or shoe bag and fits more than even I could hope to pack. The durability and 360-degree wheels make it so I can never return to a regular suitcase.
Super durable and high quality luggage. I have put mine through it and it still works and looks great. Highly recommend for anyone who is a frequent traveller. Their carry on size is the best.
My away suitcases are worth the price. Will use them forever.
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I love the brand, the products and the ability to customize my suitcase.
4y ago
I have the alumninum one. I like it except it's very very heavy and smaller than the plastic one.
I’ve had their medium suitcase and it’s a really good size for a longer trip that requires checking in a bag. The wheels could be a little bit smoother, but generally has held up nicely over the years.
The only luggage I use! Super light weight and the wheels glide very smoothly.
Really good quality, best quality luggage I've ever used.
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Not sure if some of the smaller items (duffel, toiletry bag) are worth the price tag. The carry-on certainly is.
I’ve had my away carry on since 2019 and it has come all over the world with me! I appreciate that it is big enough to fit enough for a five-day work trip but can still be carried on in Europe. Despite years of frequent use, all of the zippers/handles are in perfect condition. Would get this as a gift!
4y ago
What could be better than Away? Bought mine in July 2019, black carry on with the front pocket for my laptop. Best part about is Away IMO is the lifetime guarantee, haven't had to use it, but still.
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Can't think of anything
Looks cute, but does get dirty easily. I have a hard time fitting all my stuff so had to buy some packaging bags for when I travel or will need to sit on the luggage to close it
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Feels really expensive for what it is
Best suitcase!! I love how lightweight it is so I can pack more and it just looks so sleek and stylish. The quality is great and I can tell it will last me a really long time. I have the full size luggage and will definitely be purchasing the carry-on.
4y ago
I LOVE my Away suitcase! I love the simplicity but sturdiness of the design; I always feel so fashionable at the airport. I love the included laundry bag inside so I have somewhere to put my dirty clothes while traveling, and it's separate from my other clean clothes. In addition, I love the mesh dividers inside the suitcase, great for traveling with multiple pairs of shoes to keep them separate from my clothes. I also have the Away packing cubes, and they are (of course) the perfect size for my suitcase. The portable USB charger within the suitcase is a game changer–no more standing around an outlet at the airport!
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It does scuff easily, but they provide a magic eraser with your bag, so they do come off, and I use it after every time to travel to keep up with the maintenance. Away bags have gotten quite popular at airports like LAX, so be sure to distinguish your suitcase by personalizing yours with stickers or a loud luggage tag.
Love love love my Away bag! Have had the same one for 5 years and it’s still in great condition. It’s lightweight, has tons of space and is easy to clean.
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The packing cubes that came with the suitcase are nice, but they don’t really compress the contents very much. My boyfriend has packing cubes from another brand that literally half the size of their contents, he can fit sooo much more in his bag!
Have the bigger carry on and I love it. Able to stretch to fit all my clothes when I overpack
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Scuffs a bit and the wheels get out of alignment after a while.
High quality luggage that meets all travel needs. I have “The Large”, “the bigger carry on”, and the “large everywhere bag”. The Large lives up to the name and is truly massive, great for long trips. The large everywhere bag is great for a weekend trip for an overpacker like me. The bigger carry on is my favorite of the products, it can fit so much and has great organizational features. The portable charger is a great feature, but I don’t find I use it often.
Expensive but worth the money. Durable and great smooth experience to travel with.
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Wheels could be more durable
I think we can all agree that Away makes beautiful products. I have had an Away suitcase for a few years, and definitely feel bougie when I use it. I love how lightweight it is, and appreciate the intentionality in the design. One of my bags was damaged while being checked, and the customer service was fantastic and sent me a whole new bag under warranty. I've since gifted Away luggage to friends and family and recommend it often.
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The only complaint I have is how easily it scuffs, and it's not as easy to clean as they make it seem. I'd also love to see a built-in scale so I know if the bag is overweight.