4.5
90% of reviewers would recommend to a friend
Away
4.5 • 1,378 Reviews
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4.5
90% of reviewers would recommend to a friend
Away earns strong reviews for durable, lightweight hardshell luggage with smooth 360° wheels, smart interiors (compression panel, mesh divider, laundry bag), and standout customer service with an easy, often-praised lifetime warranty—yes, it’s good and it works for frequent travel. Reviews also flag weaknesses: shells scuff and scratch easily (especially light colors), some wobble or sticking in the telescopic handle, zipper or interior-clip failures on occasion, and the ejectable battery’s limited usefulness due to airline rules and occasional fit issues.
AI summary based on Thingtesting reviews
I have the medium small in white and I really like it! It’s a great size! Fits a ton for a carry on and expands which I love! The wheels are really great and never give me trouble like other brands I’ve used on the past.
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Na
I bought two of the carry-on plus cases in white. I received them really quickly. I was worried because I needed them for a trip pretty soon, so the prompt shipping was a huge relief. I also got custom tags made in gold. They did one of them incorrectly but shipped a replacement really quickly.
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The cases were packaged nicely and come with a bag to store them in so they don't get scuffed in storage. It was my first new suitcase in a longtime, so I appreciated the 360 wheels and the built-in coded lock which was easy to set and easy to use. It's also really light. Each comes with a wet bag inside which is handy for those beach vacations! It was unfortunate that the few times I have had to check them, the get quite scuffed, but that would likely happen with any white suitcase. Including something to protect/clean it with would be great in the future.
Per un viaggio breve, queste valige sono fantastice, super robuste, con 4 ruote. la mia è diventata il mio compagno di viaggio, ormai la porto ovunque! super consigliata!
I started off buying the largest size they offered after having multiple other brands suitcases get destroyed after being checked on flights. I liked that they offered a stylish but hard-sided case and have a great warranty. I have been so happy with the bag that I now have a carry on size and a tote for shorter trips. I have not had a single issue with any of these bags and recommend them to everyone.
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These are definitely worth the price and stand up well to being tossed in baggage handling. I happily swapped out all other suitcases for Away bags and haven’t looked back!
4y ago
Have been an Away bag owner since 2014 and genuinely feel like the carry on is the perfect carry on.
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Only complaint is just how popular they are now and wish they were a little lighter overall.
4y ago
High quality, love the built in charger.
I really love my away suitcase. I have the carry-on. It's a good sturdy suitcase and I like the two compartments. My two favorite parts are the lock, and the external battery that it comes with. The only downside is that I have one of the light blue colors and it shows dirt really easily.
I've had my expandable carry on for almost 5 years and I've used it frequently as a consultant. it has held up well, even when I'm sure I packed in three times more than I should
This suitcase gets the job done and Is very high quality, however I feel that there are a lot of similar competitors with similar features, higher quality,and more color variety.
4y ago
I love my AWAY suitcase! It's durable and has wheels that don't succumb to the NYC rickety streets. AWAY has a great trial period if you can't decide to purchase or not, which gave me some comfort before trying it out. I would definitely buy another AWAY suitcase and think that they are noticeably better than other brands.
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While AWAY is worth the hype, it's just so pricey.
My Away carry-on suitcase & I have been through a LOT together. I bought it in 2018 when my old suitcase died. I usually travel at least 6-7 times a year, often more. I've dragged this bag all over the world & it's still in surprisingly good shape. The wheels are starting to get a bit worn, but overall it's still sturdy & reliable.
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I wish they were less expensive so that more people could afford them! Though it's def worth the $$. And I wish Away offered services to fix and/or recycle old bags so that it was a closed-loop product. As far as I know, they don't do that yet.
I LOVE MY AWAY SUITCASE!! I brought the carry-on with me for a 3-week trip in Europe and was able to fit everything in it, with room for some purchases abroad :). Super sleek and luxury feel for reasonable pricing!
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I wish the scuff remover worked a tad bit better. Some of mine are really stubborn!
I love my away luggage. It’s so classy and the portable charger is so useful.
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It doesn’t fit a ton in.
My Away carry-on is my go to luggage for every trip. I've had it for almost 4 years and it's held up great. I love the sleek look and all of the interior details!
I am obsessed with minimalistic design. I travel frequently and need a durable suitcase and light when going in and out of the airport. I decided to invest in Away suitcases because of the lifetime warranty. I got several scuffs on the luggage and could replace them.
I've gone through endless suitcases with the crazy amounts of travel I do and my Away suitcase is the only one that's lived up to the test so far. My husband and I spent the money on them before a big trip to Europe and I couldn't be happier we did. I have the medium and the EU carry-on and they're the best. Durable, smooth-rolling and chic!
I love my Away suitcase. It's hard shell so the only thing I wish is that it broke down so I could fit it in my home easier. I know that's not possible though! ha
I recently bought one of these for my recently trip, the quality is amazing. Super light weight, and stylish too. Normally luggages get messed up or bent up after a flight, but these still looked new. I only got one but I plan to get a bigger one for my next trip this summer.
i love away! the quality is top notch, lightweight, the wheels are really smooth and have held up really well after lots of travel. I’ve used both the carry on and the checked in luggage for over a few years now and the pieces still look new. They just need a little bit of clean up with the sponge they provide and you’re good to go!
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It’s a little on the pricer side but considering the quality it’s absolutely worth it!
the design is obviously beautiful, though away has become so ubiquitous that it makes me not want to use it anymore? i received the regular sized carryon as a gift from work and i will say that this bag fits NOTHING. i'd say its good for a one night, maybeeee two night jaunt but that's about it. if you're debating between regular and larger carryon def go for larger.
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get rid of the charging port, no one actually needs to use this and you can't bring it through tsa anyway. use that space to make the more storage surface area inside the actual bag itself...