Away reviews and discussion

4.5

90% of reviewers would recommend to a friend

Reviews mention

  • Sleek minimalist aesthetic design
  • Lightweight hard-shell construction
  • Smooth-rolling 360° wheels
  • Thoughtful interior compression system
  • Easily scuffed exterior surfaces
  • Occasional wobbly telescoping handle
  • Inconsistent zipper or mesh durability
  • Heavier, dent-prone aluminum shell

Away earns strong reviews for durable, lightweight polycarbonate and aluminum luggage that glides smoothly, packs efficiently with compression panels and a laundry bag, and is backed by responsive, often generous warranty service; however, reviews also flag easy exterior scuffing/dents, occasional zipper/handle/wheel issues, divisive or cumbersome battery compartments, and ubiquity that causes bag mix-ups. Overall, Away is good and works well for frequent travel, but buyers should expect cosmetic wear and consider darker colors or covers.

AI summary based on Thingtesting reviews

1,376 reviews and posts

  • Amazing customer support! After using my bag weekly for several years part of the inside component broke. I reached out to the company and they sent me a completely new bag. Would highly recommend!

  • Hello My name is innocent and am content creation/marketing who specializes in social media and digital marketing.

    Influencer for Away
  • I want to love Away luggage’s so badly, but I can’t justify the prices! The wheels are great which is my biggest complaint about luggage’s. But these luggage’s are on the pricier side, are a bit heavy and scruff so easily.

  • super durable and love all the colors - even better that they nest inside each other to save space!

  • Our family's go to luggage - even comparing all the newest sets, this is still the winner.

  • this every bag is a very good bag to get when traveling

  • love my bag, but sometimes the handle feels slightly wobbly when fully extended. wish the color ranges were a little cooler

  • ⭐⭐⭐⭐⭐ Away suitcases are an absolute game-changer for travelers! From their sleek design to their incredible durability, these suitcases have exceeded all of my expectations. The built-in compression system allows me to pack efficiently and maximize space, while the 360° spinner wheels make navigating busy airports a breeze. The included ejectable battery is a lifesaver for keeping my devices charged on the go. Plus, the variety of sizes and colors available cater to every traveler's needs and style preferences. Investing in an Away suitcase has completely transformed my travel experience, and I can't recommend them enough!

  • Great guarantee policy. However, I’d prefer quality suitcases that did not break. Within a year of travelling. Cute colours. Fun accessories.

  • A functional suitcase with enough compartments and features to feel like a new product every time I use it. Durable and smooth wheels. Battery pack not good for TSA, though.

  • Love how cute this suitcase is and that it comes with a charger. Only downsides I’ve had is it gets scraped up if you check it but I think it will come off if you scrub it and that I see a lot of people with my same suitcase so got to make sure your grabbing the right one.

    Friends with Away
  • I was gifted the Titanium Bigger Carry On by a friend. The suitcase itself works super well and seems durable. It scratches easily and it’s kinda heavy. I had an issue with the lock and the away customer service was super fast and replaced the item right away. That being said I’m not sure I would ever buy this myself at the price point.

  • I have the carry on luggage from away and it is perfect! So stylish. My handle has gotten a bit looser but otherwise it works great.

  • Lightweight, easy to maneuver, wheels glide well, holds shape and is fairly tough. Easy to travel with.

  • Travel changing experience with a bag that rolls seamlessly with one hand even with my jam packed weighed-down backpack sitting on top balancing on the extended handle. I thought my previous brand used by the protravelers was a great brand...now having filled an Away and traveled via car, air and Uber this is my now my one and only go-to for every getaway and extended vacation need!

  • This suitcase is so durable light and easy to use it makes traveling a breeze. it feels compact but fits so much. i was hesitant to switch to hardcover suitcases but after converting i see why people love these. they are strong and durable but functional and practical.

  • I have an Away expandable carry on and truly love it. It's inaugural trip was two weeks in Italy and I fit everything I wanted to bring + had room for souvenirs!

  • love my away carry on !! so sturdy and very spacious with the zipper extension

  • Love the sleek look of these. I feel that they move very smooth as well.