Apostrophe

3.4 16 Reviews

Apostrophe creates personalized acne treatments that are delivered straight to consumers.

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Apostrophe Reviews

3.4

Apostrophe reviews state the brand works for many users—reviewers report clearer skin, effective tretinoin and azelaic-acid formulas, and convenient telederm care—but several customers criticize inconsistent customer service, confusing billing/subscription practices, and pricey proprietary formulations. This mix helps buyers who prioritize tailored online dermatology and unique compounded formulas but warns those who need clear billing, refunds, or lower-cost pharmacy options.

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  • I bought tretinoin for $75 it didn’t work out for me. I asked for a refund they don’t give refunds i understand, but i got confused when they messaged me you pay $75 for one bottle. You dont get a three month supply for $75 you get a one month supply a bottle for $75. Which doesnt make sense to me i have a email saying i will get billed every three months for my tretinoin not just a bottle. They tried to talk me into getting a different ingredient tretinoin which is for cystic acne I explained to them how I can’t use that either because I have super sensitive skin and the ingredients in that won’t work out. They dont have a phone number to reach a person to talk to so you have to email or message them on their website. They like to string you along since the only customer service they have is only done through text. Highly would not recommend.

  • Stay away from this website if you are using your fsa/hsa card!! I needed a receipt for the $15 online consultation and reached out to their health coordinator, she sent me a TYPED letter of medical necessity and the card provider denied the receipt and sent me the correct LOMN FORM to fill out and this lady says that’s not what they do and I should be able to use the TYPED LOMN that she emailed me! The website says they provide these things if you need it, but I’ve been going back n forth between Apostrophe care team and my HSA card provider for the past couple of days and we’re in agreement that APOSTROPHE is the problem!

  • This has been the best experience I've had with online prescription skincare. It is so tailored to your needs, easily managed, and is gentle but super effective!

  • Way more convenient than going to the dermatologist IRL, Apostrophe has all of my skincare needs covered and the price is very reasonable for the services they provide.

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What is Apostrophe?

Apostrophe creates personalized acne treatments that are delivered straight to consumers.