Williams Sonoma reviews and discussion

4.3

78% of reviewers would recommend to a friend

Reviews mention

  • Durable, long-lasting utensils
  • Timeless, elevated product curation
  • Exceptional cookware performance
  • Aromatic, luxe hand soap
  • Consistently overpriced basics
  • Occasional quality inconsistency
  • Mixed customer service experiences
  • Strong lingering fragrances

Williams Sonoma earns strong reviews for durable, beautifully curated kitchenware that elevates cooking, with standouts like All-Clad cookware, Le Creuset, and beloved tools such as spatulas and turners. Reviews also flag consistent drawbacks—overpriced basics, occasional variable quality (e.g., Open Kitchen dishes), and a notable customer service failure—making it a strategic buy for heirloom-level pieces and gifts rather than everyday stock-ups.

AI summary based on Thingtesting reviews

49 reviews and posts

  • I just love the smell of gardenia so this hand soap went in my basket right away. When I used this at home, I really enjoyed the scent. I also enjoyed the whiff of gardenia I'd get every once in a while after hand-washing. It seemed to clean my hands well.

  • I decided to try the salt plank because I've seen many great things about it online. I was unsure because of how much salt I could potentially be adding to my protein. I'm amazed at the flavor of my protein on how it turned out, highly recommended.

  • I have several William Sonoma utensils. I have a spatula and and a spoon and fryer utensil as well.

  • First of all, their physical store is charming. I like to look around when I feel like I need an inspiration. I own a handful of kitchen utensils from here. They are high-quality and last forever. I also love their gardenia dish soap—it makes the sink smell like a bougie spa.

  • While on the pricier side, I find that items I've purchased from Williams Sonoma are built to last. One of my favorite pairing knives is from here, and I love it! It stays sharp and is a fun green color. I found Williams and Sonoma easy to use for my wedding registry as well.

  • I get all my bakeware and kitchenware from Williams Sonoma and the quality is so good. Many of my items are used frequently yet they are still in good quality. The products are very durable.

  • I love browsing their store for unique kitchen items to give as gifts for my friends who love to cook. The items are always high quality and durable. The items I've purchased for myself have held up well and are used frequently.

  • I have a few Williams Sonoma products. I live close to one. I've attended their demos as well on the weekends. The products are definitely quality, but they are also not cheap. I can expect to buy few things when I buy these products.

  • Quality luxe kitchen tools and accessories

  • If you’re getting married go to Williams Sonoma and add all the overpriced things to your wedding registry. But for daily shopping, it’s more of a splurge. I would probably head to Target to get a kitchen utensil.

    Friends with Williams Sonoma
  • The quality of the cooking utensils is really good and lasts a long time.

  • My favorite store as an adult. Really. They have budget friendly options too, but the quality is still there. And the workers actually know what they are talking about and give the best recommendation for you and your budget.

  • I have loved Williams Sonoma for several years now. Their products are high quality and the salespeople are well versed in their products. You can buy an array of kitchen items here. I wish they had more sales.

  • I absolutely love my Williams Sonoma White Gardenia Hand Soap. Not only does it smell amazing, but it comes in the most beautiful container that looks great sitting on my bathroom counter. Highly recommend!

  • Williams Sonoma offers a wide range selection of kitchen products at an affordable price. I have used them on and off and never had any problems with my purchases or customer service. They are a company that is here to stay.

  • Great cookware collections and their packaged food / desserts are tasty too. They are very overpriced compared to competitors, though, and the quality depends on product

  • William Sonoma looks nice on the outside, but all their products aren't all that special. For the price point I would have expected better quality and long lasting items. I am better off buying my kitchen utensils on Amazon lately.

  • The ultimate place to buy high end cooking and kitchen wear. My mom used to eagerly peruse the catalogue when I was a kid and carefully decide when to splurge on a new piece of equipment. Their little spatulas are the best for baking!

  • Makes nice kitchenwares and more, but tends to be overpriced. That said, they've been in the game for a while and have curated a nice collection of brands.

  • I always find high-quality kitchen utensils from this brand. They have so many items to choose from!