4mo ago
I wanted quality dishes but at a reasonable cost because of a plan to renovate the kitchen. Better then Home Goods but I didnt want to commit to anything. So, I purchased the Open Kitchen solid white dishes . Mind you, I still spent $500. I didn't inspect them because I was at William Sonoma not Home Goods. Once I got home and washed them I noticed pitting, black specs that you would think was food remnants and scratches on some of them. So, I took them back to the store to switch those out. The staff was going along with it but giving me attitude and not being helpful. They had no interest in helping find replacements, so I did this myself. They were really busy, so I had to keep waiting because when I returned with the replacements they were helping someone else. One of my replacements was another solid white dish that was mixed in with the Open Kitchen by mistake so I had to get out of line a second time. It took me about 45 minutes to exchange these dishes and was an over all bad experience and I was very dissappointed with WS. I was shopping at the new WS in Naples FL.
