4.5
91% of reviewers would recommend to a friend
Warby Parker
4.5 • 1,751 Reviews
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4.5
91% of reviewers would recommend to a friend
Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.
AI summary based on Thingtesting reviews
2y ago
I have two pairs of Warby Parker reading glasses and love them both! I work a lot on my computer and added the blue light protection. I am a paying customer.
2y ago
Love how easy it is to order and get your glasses. Tons of styles to choose from
2y ago
These glasses are not only cute but also very easy to order and manage without the hassle of being in person.
2y ago
Love this brand, have had frames shipped to me which is fun experience and so easy to try out frames from home especially if you don’t live near a good glasses store. I’ve also been in stores, the staff is friendly and helpful and the glasses are great, so cute and easy price point.
2y ago
Fantastic and fun frames! I switched from another online retailer and so happy I did. Try before you buy is amazing, great selection of styles and superb quality.
2y ago
My favorite thing was the try on kit! I felt confident in my style choice. Glasses were delivered quickly and I've had them for years now! Great quality and customer service.
2y ago
Overall a good Optical company. Good lens quality for good prices. I like funky styles however I found some cute cat eye plastic frames
2y ago
I now have 5 pairs of glasses from Warby Parker and I won’t buy anything else. I have a local store where I can go try on frames and the employees are so helpful. Production and shipping are so quick and the return policy is the best.
2y ago
Really love this brand✨
2y ago
I used to go to one of those expensive designer shops to get eye care. Why, when you can get great eye care by a eye doctor and lots of fun glasses to choose from I LOVE them
2y ago
Love their styles and it really makes it so easy to try on glasses from the comfort of your own home.
2y ago
Depending on the frame: the plastic or metal can feel cheap. I’ve had plastic glasses break in half.
2y ago
I've been getting my glasses done at Warby Parker for the past 8 years! They have really cute chic styles and amazing customer service. Their lens warranty is also amazing!
2y ago
Nice selection at great price. The only negative is the location in a mall with bad parking.
2y ago
Love love love warby Parker glasses. My husband and I have been using them for years now. Affordable, durable and always great styles to choose from! Do yourself a favor and get some sunglasses too!
2y ago
QUALITY. I absolutely love the two pairs of glasses I have from Warby Parker. They are stylish, cute, and very durable. They are worth it.
2y ago
The best pair of glasses I have worn, over the last 44 years! I really love the customer service. Although I purchased mine online a few years ago, twice I have dropped into a Warby Parker store and they have gladly cleaned and tightened my glasses at zero cost. That might seem like an easy thing but it honestly saves me so much trouble! I think their selection is very up-to-date, and the quality is superior to others in the same price bracket. I will definitely buy another pair in the future.
2y ago
I have worn Warby frames for years and love the variety of fun looks to choose from. Their CX is pretty great--my last pair did not work out so well and the return/exchange process was quick and painless. I do wish they had a better program for repurposing old frames--there are many that I wish I could still use with my newest prescription!
2y ago
My son loves these glasses. The price is great and the glasses are stylish and affordable. Love you can try on ahead. Easy to work with this company.
2y ago
I do love the brand and styles, but of course it comes with a hefty price tag. I can tell my Warby frames are better made than some of my cheaper glasses, but I do like having a larger selection of frames. However, the process for getting a pair of glasses from them is easy, and they are very friendly and helpful in their stores.