4.5
91% of reviewers would recommend to a friend
Warby Parker
4.5 • 1,751 Reviews
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4.5
91% of reviewers would recommend to a friend
Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.
AI summary based on Thingtesting reviews
2y ago
Once we found Warby Parker our entire family started to wear these glasses. They have so many selections, and lots of colors, you can’t go wrong. It’s so easy to order and upload your prescription. Not to mention the cost is super affordable. I’ve never found any easier way to buy a pair of glasses and sunglasses too!
2y ago
Their glasses are the best! I love that you get to try before you buy and the quality is really fantastic!
2y ago
Could not supply new prescription lens for a current model ( Fletcher) I was told I need to buy frames and lens. My frames are perfect and rarely used. Not good customer relations when you are sent elsewhere for lens.
2y ago
Great quality glasses and an easy process. I love that you can order trials to see which frame best suits your face. Great prices, too!
2y ago
Quality has definitely gone down
2y ago
Turnaround time is pretty good- they are flexible with returns. My only issue is that I wish more styles were available to try at home- I would have purchased a second pair but was unable to try in a store or at home so didn't want to deal with it.
2y ago
Great glasses. Cheap enough you can buy a new pair every now and then. I have 2. Highly recommend.
2y ago
TLDR: Great value, and comfortable fit, but the design could be more inspired. Warby Parker offers a smooth buying experience with affordable frames in a variety of sizes to fit most faces. While the fit is comfortable, I found the designs themselves to be a bit lacking. Specifically, the placement of the nose pads and the lens positioning felt less considered compared to more expensive brands. This can impact comfort during extended wear and potentially cause eye strain. Here's what I liked: Easy to purchase online Affordable prices Wide range of sizes for a good fit Here's what to consider: Designs may not be as refined as some higher-end brands Nose pad placement and lens positioning could be improved Overall, Warby Parker is a great option for those looking for comfortable, affordable glasses. However, if unique or high-design frames are a priority, you might want to consider exploring other brands.
2y ago
I have one pair from them and it broke quickly, their designs are also tacky and ugly.
2y ago
glasses are high quality and the ability to take old frames in to their stores for on the spot repairs is my favorite bit of it all. i’ve got multiple pairs from them and will definitely be shopping with them in the future.
2y ago
I have been a warby parker daily wearer for a decade now and I have noticed that the glasses and lenses just don't hold up like they used to. That said they remain a great deal if you are still longing for the era of $4 Uber rides and VC subsidized assisted living for hispters in SF. I would like to see new trends in eyewear emerge. I hear if you get the trend right you can get yourself a nice house in the Hamptons
2y ago
I purchased a pair of regular prescription glasses and a pair of prescription sunglasses from Warby Parker. Shipping was fairly quick and the price is good, but the glasses are what you pay for: not the greatest quality or fit.
2y ago
Stylish, cost effective and a fun shopping experience.
2y ago
I've been a Warby Parker customer since 2014, when I got a pair of the Percy's in blue. They became my go-to for glasses and I own several pairs. They're the OG's for at home try ons, and I love their customer service. Never had a bad experience with them and writing this is convincing me to go get a new pair. I will say I haven't loooooved the recent designs, but that's just personal preference and doesn't interfere with the company itself.
2y ago
I LOVE WARBY!!! these are the best quality glasses for a reasonable price. i love the aesthetic and the colors and their many collabs (including with my fave designer Theophilio) Keep going!!
2y ago
Wow, so I just had to buy a new pair of glasses a few months ago. Instead of going to my optometrists office, I decided to try Warby Parker. I would say they are pretty great. First off, the optometrist I was seeing was so far from my home, so by going to Warby Parker, I cut down 45 minutes of time and I liked her just as much. They have modern, stylish frames and I saw several styles that would fit my personal style. I only wish that when I picked up this wide frame, they would have recommended a smaller frame instead because they are a bit too loose for my face. The prescription itself is perfect though.
2y ago
As someone who's worn glasses for over 30 years, it's really helpful that Warby Parker lets you try on so many different frames before settling on one. Also they're much more affordable then other designer brands.
2y ago
Quality, sturdy frames, awesome customer service, decent pricing. Hubby & I both get our high Rx glasses from Warby Parker and LOVE them!
2y ago
Love this brand. I have an entire collection from them. Been using them for 10 years. Very helpful team members and great quality of lenses
2y ago
Great customer service, cute styles.