4.5
91% of reviewers would recommend to a friend
Warby Parker
4.5 • 1,751 Reviews
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4.5
91% of reviewers would recommend to a friend
Warby Parker earns strong reviews for stylish, durable frames, an easy buying experience (notably the at-home and virtual try-ons), and consistently excellent in-store service and adjustments—so yes, the brand is good. Reviewers also flag weaknesses: lenses can scratch or smudge, frames may loosen or feel flimsy for heavy daily wear, fit can be tricky for low-bridge or small/wide faces, and home try-on availability can be limited.
AI summary based on Thingtesting reviews
4y ago
Warby Parker is the only place I go to for glasses now, their frames start at $95 and have lasted me YEARS! Super easy for fitting and you can even have an eye exam there if needed. Great customer service which is why my last 3 pairs of glasses have all been Warby!
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N/A
4y ago
I love the idea; they kicked off a trend, and I'm grateful for that. The monopoly on eyewear in the US sucks. However, I am not so in love with the glasses. I think you miss out on a lot if you're not near enough to one of their retail locations to get the fit adjusted. A personalized fit makes a big difference. That aside, I've never loved how heavy/bulky most frames are; they're not something I'm comfortable wearing everyday. I do think that if you live in an area where they're located, it's probably a different story. I'll also add: their packaging solution for contacts (while not something I can use with astigmatism) is wonderful.
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Potentially working with local eye doctors to provide fit adjustments for customers would be a way around fit issues. I'd also love to see them expand their contacts line to include people with astigmatism because the packaging is SO smart.
I had such a great experience with Warby Parker when I bought new glasses. I usually go to LensCrafter, but really didn't feel like going, nor did I feel like spending the money on designer frames. I did the try-on at home deal from Warby Parker, and they made it so easy. I ended up doing it a second time and ordering frames after. Everything was really quick, they had great communication, and the glasses were a fraction of the price of what I would've paid elsewhere.
I love that you can get multiple pairs sent to you to try them on. The look and feel is awesome.
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Option for higher quality lenses. A trade in program to promote recycling.
They actually helped me find a pair of glasses that I like. The try at home option was a lifesaver. Also the information on glasses sizing was really helpful and will benefit me in the future even when I am not shopping through them. They were also about half the price of buying a basic pair through my eye doctor. Almost every pair of glasses I have bought in the past has not been a very good fit because no one has explained sizing to me.
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It would be helpful to order more styles to try on at home. Some of the styles I wanted to try were not available.
I don't even wear glasses but I have a pair of Warby Parker sunglasses and a pair of blue-light glasses and love them. They're high quality, nice looking, and affordable.
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It'd be nice to have more sunglass styles.
Really good looking glasses, great experience
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Pricey
Convenient, affordable and stylish. I also love their website
5y ago
i've been buying my glasses from Warby for as long as I can remember. They have such amazing customer support and retail employees.
I do not love the selection. I have tried a few pairs and I just do not love. I would still recommend to others because of the convenience but not for me.
5y ago
I've been wearing Warby Parker glasses for like 8 years. I've had several pairs. They're very durable, comfortable, and fit my face well. I've also had a good experience with their customer support.
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Warby has a very distinct look, and their frames could use a little more stylistic range.
As one of the first "try on at home before purchase" eyewear brands, Warby Parker helped us see distance and shaded our eyes from the rays. They have always had remarkable customer service. Need your glasses adjusted you purchased 5 years ago, no problem.
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Would be great if they had a slightly more trendy line that was seasonally released.
Just bought my first pair! Can't beat stylish frames with prescription lenses delivered to your door for $95.
My go to brand for glasses. Well priced, high quality, easy to get. Stores make it even easier.
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Would love grab and go readers. Bummer to have to wait while they custom make yours!
Love the style of glasses (both prescription and sunglasses)!!! I want to buy ALL of them. great customer service too. Prince point is not bad either! Sales reps are super helpful too.
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I wish they took my insurance! :(
Bought two frames from Warby Parker-- one prescription lens, the other regular lens. Very comfortable and try-on service is extremely convenient and user-friendly.
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Wish there were more designs for people who have low nose bridges.
I only wear Warby Parker! High quality & affordable
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Nothing
5y ago
I do not think there's a big enough character count to describe my deep adoration for Warby Parker. This brand is engaging, style-forward, and downright lovely at every single touch point. Retail's future right here — customer service, packaging, and product are *chef's kiss*.
Ever since I found Warby Parker I have only gotten my glasses from them! They have a wide variety of frames and they are fairly durable. Also helps that it's a fraction of the cost of most other frames!
I have absolutely loved my experience with Warby Parker from testing frames to uploading my prescription to getting my glasses. I even bent my glasses and took it to a storefront and they fixed it so quickly.
Feedback
More frame options!!