Warby Parker reviews and discussion

4.5

91% of reviewers would recommend to a friend

Reviews mention

  • Stylish, contemporary frame designs
  • Seamless home try-on experience
  • Helpful, knowledgeable staff
  • Durable, long-wearing options
  • Easily smudging, scratch-prone lenses
  • Loosening screws and hinges
  • Inconsistent fit for low bridges
  • Occasionally flimsy-feeling frames

Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.

AI summary based on Thingtesting reviews

1,751 reviews and posts

  • My husband and I have bought sunglass frames as well as reading glass frames from Warby Parker. This brand was recommended to us by our optometrist. Love the styles and customer service. I love that Warby Parker allows you to try their frame before you decide to purchase. Highly recommend.

  • ordering glasses from Warby Parker is such an easy and efficient process. and they offer a wide variety of unique designs to choose from! they are quite pricey but worth the money imo.

  • Incredible branding. I find teh glasses/shapes themselves to be a 4/5. And quality likewise 4/5. They are not particularly high quality / lenses etc. and not all shades are polarized.

  • I’ve ordered several pairs of glasses - both sunglasses and regular prescription glasses. The try on process is easy and prices are reasonable depending on all your add-ons. Great customer service too. Will do it again!

  • Most beautiful glasses ever and super friendly in-store experience. My plastic frames bend a little so I have to get them re-fitted occasionally, but I love this brand and will never buy a different brand again!

  • If you’re looking for new glasses, Warby Parker offers a ton of options to suit your style. I love how you can try on different frames at home.

  • I love how convenient and affordable Warby Parker is- not to mention they have a great selection of different glasses. They make it so easy to try different styles, and the in store experience is great!

  • Cool look and feel, high quality, travel friendly, amazing website literally obsessed

    Received a free product from Warby Parker
  • Note: I only wear glasses a couple hours a day as I mostly wear contacts. So I can't speak to all-day wear. But I've had a great experience with Warby Parker. Been using them for about 6 years. Service is excellent. Easy to try on 5 pairs at home and fast to set up prescription and ordering. Having tried some of their newer features as I have an eye doctor. Glasses hold up well with my use case. I end up getting a new pair every couple of years which isn't a huge financial hit thanks to their reasonable pricing. I'll stick with them for my next pair and likely my next!

  • Great customer experience and such awesome shapes. Couldn’t find glasses for my small face for so long and then I got great ones there! I don’t like dark lenses for sunglasses and they have amazing blue ones

  • My husband and I have both gotten our prescription glasses from Warby Parker. They have such a great array of styles and colors and the glasses are much more affordable that what I had been paying at the optometrist. They make the try on and selection process so easy by mail if you don’t have a store near you. My prescription is very high and I was nervous that they wouldn’t work for me but the glasses were perfect! Plus the quality is great. I’ve been wearing the same glasses for years and the frames are still like new.

  • I love Warby Parker! Its sustainable, affordable, and they have cute designs!

  • My favorite eye glass brand and the only brand I’ll ever use for eye glasses! I love the feature of the 5 at home try on pairs for free.

  • My current glasses are from Warby Parker and I loveee the high quality definition. These glasses are not only affordable, but also look nice and modern. Perfect for everyday wear or business casual.

    Friends with Warby Parker
  • I love my Warby Parker glasses. It was fun and easy to try on a few pairs before selecting my own pair. Once I settled on the pair, a specialist reached out to me to let me know I needed to change the lenses because of my high prescription. I got the glasses really quick and was able to use my insurance to refund my payment.

  • cute yet durable glasses! I love that they're not too pricy and I feel good in my lenses. Had my eyes checked in-store as well, so convenient!