4.5
91% of reviewers would recommend to a friend
Warby Parker
4.5 • 1,751 Reviews
•

4.5
91% of reviewers would recommend to a friend
Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.
AI summary based on Thingtesting reviews
3y ago
Great customer service. Love that they will replace lenses once for free if scratched. Great selection and quality. WP is my go-to for glasses.
As someone who would previously spend $100’s of dollars on designer glasses, this company is a dream. Fast shipping, huge selection, and you can use FSA funds and/or insurance
There's a pair for every style or your flavor of the week! These glasses keep you fun but show you mean business.
I’ve worn Warby Parker glasses exclusively for over 6 years and I’ll never buy another brand again. They have such a wonderful variety and the option to ship certain ones to your home for try on make it so easy especially when you’re indecisive and do t want to spend hours in the store trying on the same ones over and over haha.
3y ago
My last 4 pairs of glasses came from here, the style, quality, price and service are all really good. Last time they were offering 2 pairs for 20% off which means I basically got 2 good pairs of glasses, including the lighter lens material and blue light blocking for probably less than a single pair at the optometrist would cost me.
3y ago
I love Warby Parker glasses, the convenience of the experience, the customer support. All amazing!
Good looking and well crafted design, makes my look more cool
Verified purchase
Good selection with a good website with decent prices. I primarily wear contacts and for myself it is better to go through other sites. I have ordered for my husband and received quality products
I've been using Warby Parker to order my classes since I was in Highschool. I've ordered 5+ pairs and never had a bad experience. Customer service has been super helpful and I love being able to go into the store if I need to. They have options to fit every style and the virtual try on is so useful. I also love being shipped samples so I don't have to guess on such a custom product. The glasses are very high quality and last forever.
Warby Parker is a brand that allows you to try before you buy- the only catch is they don’t tell you each pair of sunglasses/glasses they send you are $60+ a pair. They have cute styles and fast shopping but watch out!! Make sure you get your return back in before they charge you outrageous amounts of money for their products!
A range of styles - fit for everyone. I love their at-home try on program!
Got my everyday glasses from here. I also got an eye exam and the first lens recommendation was wrong. It made me feel dizzy. I called customer service and they recommended and lower level lens. I was supposed that the customer service person over the phone was surprise that they recommended the lens they did for my perscription. They sent over the new pair which was so much more better and I got a little refund because the original lens cost more. The process felt pretty seem less.
Let me tell you upfront and personal. All of my prescription glasses are all from Warby Parker. I am no snob but I stick to a brand as soon as I find good quality. Warby Parker can be purchased online or in-store and every time I go physically in the store, I am helped by the most nicest people in the entire planet. And of course we must talk about the styles. Warby Parker has styles for everyone. They even have frames for those who have a low bridge (like me). Although it is a little bit on the pricier side, I will continue to buy my prescription glasses from here.
They make good quality glasses for the price! My glasses were slightly uncomfortable after long wears but overall I liked them
I have two pairs of glasses from here–sunglasses and my regular glasses. They’re both very cute and comfortable to wear, and have been holding up really well! The staff were super helpful both times that I visited the store, and the delivery was surprisingly quick for glasses with custom lenses.
I’ve worn glasses for almost 12 years and had a hard time finding cute affordable frames in store. When I found Warby Parker I loved the fact I could try pairs at home with the easiest send back. Now that I’m almost off my parents insurance lol I have an affordable way of having more than one pair of glasses that are good quality!
I honestly think the styles are nice for the price points. Also, there are so many stores out there that access to try on frames is also easy.
The whole process of picking out frames and ordering was so easy. I did so in store and the associate helping me made the process so seamless. I was in and out in under 20 minutes! After placing my order, my new glasses arrived at my door in 3 days. Very impressed!
3y ago
I’ve been using Warby Parker glasses for almost a decade now. Love the ease of ordering, getting try on options virtually and in person before I make my selections. As someone with a smaller face, I also really appreciate the number of options that work with my face!
It has always been challenging to find a pair of glasses that meet the specific needs of my prescription and face shape but once I found them, I've been wearing them for years. Highly flattering and recommended.