4.5
91% of reviewers would recommend to a friend
Warby Parker
4.5 • 1,751 Reviews
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4.5
91% of reviewers would recommend to a friend
Warby Parker earns strong reviews for stylish, flattering frames, an effortless buying experience (virtual and Home Try‑On), and consistently helpful in‑store service and adjustments. Reviews also flag recurring weaknesses: lenses that smudge and scratch easily, frames that loosen or feel flimsy, limited fit/size variety (especially narrow, wide, and low-bridge), and occasional prescription or complex-Rx fulfillment issues—plus some durability concerns and mixed feedback on Scout contacts.
AI summary based on Thingtesting reviews
High quality!!
3y ago
I’ve gotten my glasses from Warby Parker for the last 5 years- they’re always great. Awesome quality, and great service if you ever are near a store. They always do free tightening and clean up your frames for you!
Great glasses & CX
3y ago
Unique styles with reasonable prices. Seamless ordering process. Simple and efficient all around.
Great design, great branding, very helpful staff. My glasses arrived in a timely manner.
3y ago
Loved the expertise and customer support online and in-store! Great quality products for the price as well. A+ service and repair assistance!
nice selection, good customer service, affordable, and good quality!
I wear my Warby Parker glasses every day and have been wearing them forever. They’re the best! They have caring doctors who test your eyesight as well as ask you for symptoms. I had difficulty looking at headlights, and other objects that were similar. I also got headaches from just switching my regular eyesight from viewing something far away and something up close. I then found out that i needed transitional lenses which I would have never of known. This created a huge difference. Their attention to detail and cost effective glasses and customer service are all above and beyond. Huge fan!
So, here's the deal with Warby Parker glasses. The quality is great, and the whole try-at-home concept is a game-changer. It's super convenient and takes the stress out of finding the right frames. However, I have to admit, I was a bit disappointed with the lack of variety in styles. Don't get me wrong, they have some stylish options, but I was hoping for a wider range to choose from. It felt like a lot of the frames had a similar aesthetic, which made it a bit harder to find something that truly stood out. On the positive side, the customer service is top-notch, and the affordability is a huge plus. You get high-quality glasses without breaking the bank. If you're looking for classic, trendy frames, Warby Parker might be a good fit for you. But if you're searching for more unique or eclectic styles, you might want to explore other options. It's a solid choice overall, but just be prepared for a more limited selection of styles.
I like Warby Parker becuase the price point is exactly what I want to spend for a pair of sunglasses. Anymore than $100 is too much cause I'm prone to losing my sunnies. I like the Warby designs too. I also like that they have many stores close to me that I can go to if I need any fixing to my glasses. They clean and tighten at no additional cost.
Always have a positive experience with Warby, I own over 12 pairs of glasses and sunglasses. I love the new sunglasses clip one for my prescription glasses - makes my glasses more versatile and easier to drive with!
Warby Parker makes buying glasses very streamlined. The customer service is top notch. I like how the polarization comes with each pair and that if you get a new prescription, your new lenses are covered.
Almost all my glasses are from warby parker i love the brand experience as well as visiting their stores i wish they had a way to get replacement lenses without having to replace the entire frame when they get scratches
I love all the options! Such a great experience going in and being able to try frames on in person.
My everyday prescription glasses AND sunnies are from Warby Parker and I love them. They're chic for a great price point as opposed to spending a ton of money at the optometrist. I get compliments all the time, this brand has my loyalty for life.
I have four pair of Warby Parker glasses and can't say enough good things - I've gotten prescription, blue light with no Rx, sunglasses, and all have been amazing quality. The shopping experience is so easy with at home try on, and in the store the associates are always super helpful.
Frame broke off after 2 weeks usage.
3y ago
Glasses are good looking and the service is good. My son breaks his glasses a lot and they have been excellent about replacements. Pricey.
I've had the same pair of Warby Parker glasses for 5 years and they still look great! Definitely durable while still being stylish and very very affordable.
Warby Parker is great for getting glasses when you move to a new city and don't know where to begin with eye doctors. The user experience is 10/10 and I love the number of frame options available. My only downside is how narrow the frames run -- I wish they were more size inclusive in that regard.